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Diez Hotel Categoría Colombia

★★★★★·9.1/ 10Excellent
·Hotels
115 rooms· Check-in 3:00 PM / out 01:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningLift / ElevatorLuggage storageAll 86 facilities +
Review
Property information · Hotelbeds

Boasting a unique location at the exclusive neighbourhood of El Poblado, in Medellín, this stylish property is close to a wide choice of commercial, dining and entertainment venues. Olaya Herrera Airport is just 3 kilometres away and José María Córdova International Airport is a 40-minute drive from this exclusive establishment. This award-winning hotel blends perfectly tradition and innovation, creating a luxurious atmosphere for travellers seeking high quality and modern comfort. In addition to splendid views of the city, all deluxe accommodations feature local handcrafts in combination with modern services and amenities, such as Wi-Fi and cable internet connection and thermo acoustic windows to guarantee a restful stay. Guests at this hotel can indulge themselves in the wellness area featuring a state-of-the-art spa and a wide range of manual therapies and facial aesthetics. Please note that from April 1 of 2017, the Colombian Ministry of health and the civil aeronautics are demanding the yellow fever vaccine in order to enter the Colombian territory.

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Guest scores & sentiment

From 405 guest reviews · multi-source · as of 2026-07-06

Guests praise the prime Poblado location, friendly staff, and comfortable rooms with hammocks. Breakfast is generally well-received. Common complaints include nighttime noise, maintenance issues like dim bathrooms and AC failures, and inconsistent service details.

Dimension scores · cross-source

Cleanliness9.3
Location9.1
Value9.0
Service9.0
Facilities8.8
Rooms8.0
+ PraisedPrime location · Excellent breakfast · Friendly staff · Clean and comfortable rooms
- ComplaintsRude or discriminatory staff · Poor soundproofing · Maintenance issues · Poor refund handling

KEYSuitable for those valuing location and service. Avoid street/elevator rooms for noise; inspect facilities upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and convenience?+
Located in the heart of Poblado/Provenza with a 9.1 rating. It offers convenient access to shopping, dining, and nightlife.
diningWhat are the highlights of breakfast and dining?+
Breakfast is highly praised, with rooftop views available in some rooms. The hotel features multiple venues like Diez Restaurant serving national and international cuisine.
roomWhat are the unique features and comfort level of the rooms?+
Each floor features a unique Colombian regional theme. Rooms include hammocks and air conditioning, rated 8.0 for comfort, though maintenance varies.
pros_consWhat are the main pros and cons reported by guests?+
Pros: Prime location, friendly staff, good breakfast, unique rooms. Cons: Significant night noise, maintenance issues like AC, and inconsistent service details.
facilityWhat health and leisure facilities are available?+
Features include sauna, Turkish bath, hot tub, massage, and fitness center (surcharge). Rated 8.8 for facilities, ideal for relaxation.
businessHow is the experience for business travelers?+
Business guests appreciate the location and cleanliness (9.3). However, Wi-Fi may incur extra charges, and night noise from nearby nightlife can be disruptive.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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