Search cities, hotels, brands…
1 / 24

Theartemis Palace

★★★★·9.4/ 10Excellent
·Hotels
Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorAll 79 facilities +
Review
Official

Experience the ultimate stay in the heart of Rethymnon, steps from the Old Town and beach! The hotel offers 249 stylish rooms, fully equipped for a comfortable stay with bathroom, air conditioning, heating, fridge, TV, safe and room service. Facilities include gym, sauna and massage (on request), indoor and outdoor pools, hot tub, bars, conference center, Internet, activities, children’s pool and convenient parking - everything you need for an unforgettable holiday.

04

Guest scores & sentiment

From 497 guest reviews · multi-source · as of 2026-07-05

Guests praise the friendly staff, prime location near the beach and old town, modern facilities, and varied dining. Common complaints include older rooms with odors, confusing layout between buildings, cold pool water, and extra charges.

Dimension scores · cross-source

Cleanliness9.2
Service9.0
Location9.0
Facilities9.0
Surroundings9.0
Value8.0
PraisedFriendly and professional service · Prime location near beach and old town · Clean and comfortable rooms · Varied breakfast options
ComplaintsExtra charges for safe and parking · Maintenance issues (AC, water temp) · Crowded pools in high season · Inconsistent breakfast quality

KEYBest for those valuing service and location. Book renovated/main building rooms, check pool heating, and note extra fees for parking/safes.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to reach the beach and old town?
The location is excellent, just minutes from the old town and a stone's throw from the beach. It scores 9.0 for location, praised for its convenience.
diningWhat is the dining experience like?
Dining scores 9.0, with guests praising the chefs and variety. However, some note a lack of fresh juice at breakfast and occasional quality fluctuations.
familyIs this hotel suitable for families with children?
Highly suitable. Families appreciate the warm staff, indoor heated pool, and kid meals. Note that the mini-club may be ineffective and the layout complex for toddlers.
coupleWhat are the pros and cons for couples?
Pros: Friendly service, great location, and high cleanliness (9.2). Cons: Crowded pools in peak season, aging facilities like AC issues, and extra charges for safes/parking.
roomHow are the rooms? Are there issues with odors or noise?
Cleanliness scores 9.2 with modern facilities. However, some rooms are old, odorous, or have poor soundproofing and drainage issues. Request quiet/newer rooms when booking.
facilityWhat is the pool temperature? Is it heated?
The pool is a highlight but temperature is controversial. Some complain it's cold/unheated, though families love the indoor heated pool. Check heating status before arrival.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →