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Crystalbrook Vincent

★★★★★·8.9/ 10Recommended
·Hotels
2019 opened · 2019 renovated· 166 rooms· Check-in 02:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 73 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi and shuttle amenities for your ease in navigating around Brisbane. When arriving by car, take advantage of the hotel's convenient on-site parking facilities.The hotel offers reception amenities including concierge service and luggage storage to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind.Several chosen accommodations at Crystalbrook Vincent have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of television, in-room video streaming and cable TV for their entertainment needs. Within specific rooms, a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. Start your day stress-free at Crystalbrook Vincent as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Crystalbrook Vincent. Unwind by the pool at hotel and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction.Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

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Guest scores & sentiment

From 476 guest reviews · multi-source · as of 2026-07-05

Dimension scores · cross-source

Surroundings8.2
Service8.0
Facilities8.0
Cleanliness8.0
PraisedPrime location · Artistic design · Comfortable beds · Attentive service
ComplaintsPoor soundproofing · Facility issues · Slow bar service · Poor room design (no outlets/bad lighting)

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located at Howard Smith Wharves with stunning river views and modern art decor. Guests highly praise its prime location and convenient transport for exploring Brisbane.
diningWhat dining options are available? Are there kids' meals?
The hotel features a restaurant, coffee shop, bar, and room service. 'Kid meals' are listed among facilities, catering to families. Breakfast and staff service receive frequent praise.
familyIs this hotel suitable for families? What are the pros and cons?
Suitable for families with spacious rooms and modern facilities. However, note that the pool is small and crowded, some facilities aren't toddler-friendly, noise insulation is poor due to the bar, and parking can be chaotic.
businessIs it convenient for business travelers? How are the room facilities?
Business guests appreciate the river view and modern atmosphere. Rooms have desks, TVs, and coffee machines. However, some report design flaws like missing desk outlets, dim lighting, or TV issues.
coupleHow is the experience for couples? Is the environment quiet?
Couples highly praise the excellent location, modern art decor, and comfortable bedding, with generally good service. However, note that soundproofing in some rooms is poor, potentially affected by corridor or neighbor noise.
roomWhat facilities and configurations are in the rooms?
Rooms feature desks, TVs, wardrobes, and coffee machines. All are non-smoking, with some having balconies or outdoor furniture. Accessibility features, allergy-free rooms, and emergency cords are also available.
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