Guest scores & sentiment

From — guest reviews · multi-source

Dimension scores · cross-source

Cleanliness9.8

Value9.3

Facilities9.2

Service9.1

Location8.4

Surroundings8.2

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R

Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Chalet - Free Spa & Thermal Zone Access

2 × Twin bed / 1 × Sofa bed / 1 × Queen bed120 ㎡up to 6

This very large chalet includes a spacious seating area.

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One-Bedroom Suite - Free Spa & Thermal Zone Access

1 × Double bed / 1 × Sofa bed55 ㎡up to 4

This suite is spacious.

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Double or Twin Room - Free Spa & Thermal Zone Access

1 × Queen bed / 2 × Twin bed25 ㎡up to 3

Room with attached bathroom with cable TV. This room belongs to a chalet.

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F

Facilities · 94

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolFamily roomsBBQ facilitiesLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceHot tub/JacuzziCar hireSaunaMassage servicesPacked lunchesParkingTable tennisSki storagePrivate check-in/check-outShuttle service (additional charge)Concierge serviceKids' outdoor play equipmentHeated poolPublic BathOutdoor furnitureFruitsSpa/wellness center servicesSteam roomBeauty ServicesHammamStaff adhere to local safety protocolsGuest rooms disinfected between staysPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during staySmoke alarmsPhysical distancing in dining areasFood delivered to guest roomProcess in place to check health of guestsScreens / Barriers between staff and guests for safetyFace masks for guests availableDelivered food - securely coveredThermometers for guests provided by propertyMobile app for room serviceInternet accessJapanese gardenFitness facilities (surcharge)Fishing nearbyExpress check-inExercise/lap poolNo accessible shuttleNo accessible train station shuttleClubhouseOffsite parking discounted rates availableCharcoal grillPlayground on sitePool sun loungersPrivate picnicsReception hallSecured parkingSelf parking (surcharge)Beach umbrellasSki storageSnow sports gearSwimming nearbyAirport transportation - pickup (surcharge)Airport transportation - drop-off (surcharge)Access to nearby outdoor poolVegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)GamesGuest education on local ecosystems and cultureFree pool cabanasHealth or beauty spa nearbyHorse riding nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour desk