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Mercure Goulburn

★★★★·9.3/ 10Excellent
·Hotels
1988 opened · 2015 renovated· 76 rooms· Check-in 02:00 PM / out 10:00 AM
Offsite parking discounted rates availableAir conditioningFamily roomsLuggage storageExpress check-in/check-outFax/photocopyingAll 44 facilities +
Review
Official

At Mercure Goulburn, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. Always look your best in your preferred attire with the laundromat, dry cleaning service and laundry service provided at Mercure Goulburn. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at Mercure Goulburn also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Mercure Goulburn, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site shared kitchen available. At Mercure Goulburn, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the spa situated precisely at the hotel.

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise spacious, clean rooms, comfortable beds, and helpful staff, especially the restaurant's food. Complaints focus on dated fixtures, maintenance issues, lukewarm breakfast, and occasional slow service.

Dimension scores · cross-source

Cleanliness9.2
Service9.0
Location9.0
Surroundings9.0
Rooms8.9
Facilities8.7
Value8.1
PraisedSpacious, clean, and comfortable rooms · Friendly and professional staff · High-quality restaurant food · Convenient parking and quiet location
ComplaintsMaintenance issues · Restaurant operating limitations · Insufficient breakfast supply · Isolated severe hygiene incidents

KEYIdeal for road trippers and families seeking space and dining. Expect some dated fixtures; verify room details upon booking.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and convenience?
Located minutes from the Hume Highway, it is ideal for travelers heading to Canberra or Sydney. It scores 9.0/10 for location.
diningWhat are the dining options and breakfast like?
The on-site restaurant serves breakfast and dinner on weekdays. Guests praise the excellent food, though some note breakfast temperature can be inconsistent.
businessIs this hotel suitable for business travel?
Yes, it features a business center, free wired internet, and parking. Business guests rate the spacious rooms and professional service highly.
coupleHow is the experience for couples?
Couples praise the spacious, clean rooms, comfortable beds, and helpful staff. Soundproof rooms ensure a relaxing stay.
roomWhat are the room facilities and condition?
Rooms are newly refurbished with AC, LCD TV, and minibars. While rated 8.9, some guests note dated fixtures or maintenance issues like faulty lights.
serviceHow is the level of service?
Service scores 9.0/10, with staff described as helpful and friendly. However, a few guests noted occasional slow response times.
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