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Brentwood Inn & Suites

★★·8.0/ 10Good
·Motels
📍8901 Brook Road, Glen Allen, Virginia, 23060 · Glen Allen ↗
24-hour front deskDesignated smoking areaInternet access in public areas - high speedParking (limited spaces)RV, bus, truck parkingTours/ticket assistanceAll 11 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests frequently praise the convenient location near Zia Park Casino, friendly staff, and quiet atmosphere. However, the property feels dated, with recurring room maintenance issues such as broken AC, odors, wall damage, and loose fixtures. The pool and hot tub are often closed or under renovation, and the continental breakfast receives mixed-to-negative feedback for being limited and carb-heavy.

Dimension scores · cross-source

Location8.0
Service7.8
Rooms7.4
Value7.3
Cleanliness7.3
Facilities6.9
＋ PraisedGreat location · Friendly staff · Clean rooms · Good price
－ ComplaintsPool/hot tub closed · AC issues/noise · Outdated/damaged facilities · Poor breakfast

KEYBest for travelers prioritizing location and friendly service over amenities. Those expecting a fully operational pool, updated rooms, or varied breakfast should manage expectations.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What are the main nearby attractions?＋
Yes, with a location score of 8.0, it is near Richmond Raceway, VCU, and Zia Park Casino.
pros_consWhat is the general guest feedback for this hotel?＋
75 reviews average 6.9. Pros: friendly staff, convenient location. Cons: dated facilities, pool often closed, AC issues, and limited breakfast.
facilitiesAre the pool and hot tub open?＋
Facilities score is 6.9. Guests report the pool and hot tub are frequently closed or under repair; check with the front desk.
roomWhat basic amenities and appliances are in the rooms?＋
Rooms feature refrigerators, microwaves, and free Wi-Fi. Note that facilities may show wear, such as loose grab bars.
diningHow is the breakfast service?＋
Breakfast receives mixed-to-negative feedback for being limited and carb-heavy. Complimentary coffee/tea is available in common areas.
policyWhat are the check-in/out times? Are pets allowed?＋
Check-in is at 14:00 and check-out at 11:00. The hotel does not allow children or pets.
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