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Mercure Salisbury White Hart Hotel & Apartments

★★★★·8.6/ 10Recommended
·Hotels
2025 renovated· 68 rooms· Check-in 03:00 PM / out 12:00 PM
NightclubAir conditioningFamily roomsLuggage storageExpress check-in/check-outSafety deposit boxAll 50 facilities +
Review
Official

The White Hart Hotel is set in an elegant Grade II listed building, close to Salisbury Cathedral. Centrally located in the old town, our historic 4-star Salisbury hotel dates back to the 1600s, blending original Georgian character with modern comfort and amenities. With 80 rooms, including 12 new apartments, our hotel makes an ideal base for visiting Stonehenge, the New Forest and Wiltshire. Enjoy British cuisine at Squires Restaurant and Bar, meeting rooms for up to 140 guests and private onsite parking.

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Guest scores & sentiment

From 320 guest reviews · multi-source · as of 2026-07-09

Guests praise friendly staff and central location, plus good breakfast. Complaints focus on aging facilities, temperature control issues, low shower pressure, parking difficulties, and name confusion.

Dimension scores · cross-source

Location9.4
Surroundings8.8
Service8.2
Cleanliness8.2
Facilities7.9
Rooms7.4
Value7.4
PraisedExcellent location · Friendly staff · Comfortable and clean bedding · Friendly and professional staff
ComplaintsWorn facilities · Poor soundproofing · Parking difficulties · Expensive breakfast

KEYSuitable for those valuing service/location. Note aging facilities, temp issues, and parking limits.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What attractions are nearby?
Located in the city center with excellent accessibility (score 9.4). It is an ideal base for exploring Salisbury's historic center, Stonehenge, and Old Sarum.
diningHow is the breakfast? What kind of food does the restaurant serve?
Breakfast is abundant and tasty, highly praised by guests. The Squires Restaurant serves British cuisine, while the lounge offers light meals and cream teas throughout the day.
serviceWhat is the staff service attitude like?
Staff are friendly and professional, with a high service score of 8.2. Guests appreciate their helpfulness, especially regarding special dietary needs and group arrangements.
roomWhat is the condition of the room facilities? Are there any notable downsides?
Rooms are modern and clean, but facilities show signs of aging. Some guests reported worn carpets, peeling walls, low shower pressure, and heating issues.
familyIs it convenient for families with children? Does the hotel have an elevator?
Children and pets are allowed, but the hotel lacks an elevator. This may be inconvenient for families with heavy luggage or mobility issues; contact the hotel in advance.
businessIs it suitable for business trips? How are the meeting facilities?
Business guests appreciate the prime location and comfortable rooms. Despite some aging facilities, staff excel in meeting organization and catering services.
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