Name: Los Portales de Chivay
Address: Calle Arequipa 603, Chivay, PE

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Guest scores & sentiment

From 78 guest reviews · multi-source · as of 2026-07-23

Guests consistently praise the central location, attentive staff, comfortable bedding, and reliable heating. The breakfast receives positive feedback from many. Main drawbacks include faulty or inconveniently placed electrical outlets, inconsistent shower temperatures, average soundproofing, and some rooms lacking external windows or bedside lighting. Overall, the experience is solid and well-regarded.

Dimension scores · cross-source

Service9.0

Value8.9

Location8.9

Cleanliness8.6

Rooms8.5

Facilities8.1

Surroundings8.0

Wi-Fi7.5

＋ PraisedFriendly and helpful staff · Central location · Comfortable bedding · Good breakfast

－ ComplaintsPoor soundproofing · Intermittent WiFi · Inconvenient room amenities · Basic breakfast variety/quality

KEYIdeal for travelers prioritizing convenience and service. Bring adapters; request rooms with external windows if sensitive to noise or needing natural light.

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Room types · 8

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

RoomQuadruple Room

Quadruple Room

4 × Twin bed28 ㎡up to 4

This quadruple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit has 4 beds.

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Triple Room

3 × Twin bed24 ㎡up to 3

This triple room includes a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit offers 3 beds.

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Family Suite

1 × Twin bed / 1 × Queen bed22 ㎡up to 3

This family room includes a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit offers 2 beds.

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Junior Suite

1 × Queen bed15 ㎡up to 2

This suite includes a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit offers 1 bed.

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Twin Room

2 × Twin bed14 ㎡up to 2

This twin room includes a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit offers 2 beds.

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Double Room

1 × Double bed13 ㎡up to 2

This double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit has 1 bed.

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RoomSingle Room

Single Room

1 × Twin bed10 ㎡up to 1

This single room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit has 1 bed.

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Family Room

2 × Twin bed / 1 × Double bedup to 4

The unit offers 3 beds.

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Facilities · 67

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableGuest education on local ecosystems and cultureFamily roomsLuggage storageFacilities for disabled guestsMassage servicesPacked lunchesParkingTerraceCurrency exchangeShared lounge/TV areaShuttle service (additional charge)Grocery deliveriesKid mealsBaby safety gatesPublic BathOutdoor furnitureFruitsBeauty ServicesCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsFace masks for guests available24-hour securityDelivered food - securely coveredMobile app for room serviceInternet accessJapanese gardenNo accessible shuttleConcerts/live showsOffsite parking discounted rates availableReception hallBilliards or pool tableSecured parkingSelf parking (surcharge)Bicycle-friendly propertySnack bar/deliTelevision in common areasVegetarian menu options availableAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)GarageGuest education on local ecosystems and cultureHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout