Search cities, hotels, brands…
1 / 24

Mercure Sao Caetano do Sul

★★★★·8.5/ 10Recommended
·Hotels
Check-in 12:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 58 facilities +
Review
Official

The Mercure São Caetano, located on Rua Alegre, offers convenient access to Avenida Goiás and Presidente Kennedy, bustling with dining and entertainment options. It's 16km from Congonhas Airport (CHG), close to Green Line 2 metro stations, and a short 10-minute drive from Park Shopping São Caetano. Please note: the pool will be closed for maintenance from September 22nd to October 1st.

04

Guest scores & sentiment

From 328 guest reviews · multi-source · as of 2026-07-09

Guests praise the excellent location, spacious rooms with kitchenettes, and friendly staff. Common complaints include poor cleanliness in some rooms, aging facilities, thin soundproofing, and inconsistent breakfast quality.

Dimension scores · cross-source

Surroundings8.8
Service8.0
Location8.0
Facilities7.9
Cleanliness7.6
Value7.0
PraisedExcellent location · Friendly and helpful staff · Good breakfast quality · Spacious superior rooms
ComplaintsPoor soundproofing · Poor facility maintenance · Cleaning issues · AC lacks heating

KEYSuitable for those valuing location and space. Book higher-category rooms, inspect cleanliness upon arrival, and verify breakfast hours.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What is nearby?
Excellent location with bakeries, ATMs, and dining within walking distance. Easy access to downtown, General Motors, and Guarulhos International Airport.
diningHow is the breakfast? Is there a restaurant?
On-site restaurant serves Italian dishes. However, breakfast quality and timing can be inconsistent, and some couples noted it may incur extra charges.
roomAre the rooms spacious? Any special features?
Rooms are spacious and comfortable, especially those with kitchenettes. Solo travelers also appreciated the USB ports and well-equipped facilities.
serviceHow is the staff service?
Staff are generally praised as friendly and professional. However, some guests reported slow response times or cold attitudes during certain periods.
pros_consWhat are the main pros and cons?
Pros: Excellent location, spacious rooms, friendly staff. Cons: Poor cleanliness in some rooms, bad soundproofing, aging facilities, and inconsistent breakfast.
facilityAre there fitness or leisure facilities?
Features a gym (surcharge), sauna, steam room, and terrace. Note: The gym was reported broken by business guests, and pool water was cold for solo travelers.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →