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Pousada La Naila

★★★·8.7/ 10Recommended
·Inns
📍Av Tome de Souza, 3268 Bairro Jd Rio da Praia, próximo ao Sesc · Bertioga ↗
Offsite parking discounted rates availableAir conditioningSwimming poolParkingTerraceAdult onlyAll 34 facilities +
Review
04

Guest scores & sentiment

From 79 guest reviews · multi-source · as of 2026-07-20

Guests praise the beachfront location, staff hospitality, and breakfast variety. Main complaints involve lack of elevator access, noisy AC, weak shower pressure, and maintenance issues like mold and pests.

Dimension scores · cross-source

Location9.5
Service9.1
Wi-Fi8.5
Value8.3
Cleanliness8.3
Surroundings8.2
Rooms8.0
Facilities7.9
＋ PraisedExcellent beachfront location with direct beach access · Varied and fresh breakfast · Attentive and friendly staff · Good value for money
－ ComplaintsNo elevator; steep stairs make luggage handling difficult · Leaks, mold odor, and aging fixtures in some rooms · Weak shower pressure and lack of bathroom storage · Noisy air conditioning and vibrating windows

KEYSuitable for those valuing views over luxury. Avoid if mobility is limited due to stairs and aging facilities.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋
Situated directly in front of Praia de Maitinga beach with a 9.5 location score. It offers easy access to Praia da Enseada and Riviera Shopping Centre.
diningWhat is the breakfast like?＋
The hotel offers a daily buffet breakfast which guests highly praise for being abundant and tasty. A bar is also available for relaxing evenings.
serviceHow is the service quality?＋
Staff service is excellent with a 9.1 rating. Guests consistently highlight the friendly and helpful nature of the employees.
roomWhat amenities are in the rooms? How comfortable are they?＋
All rooms feature a TV, minibar, and air conditioning. However, note that some guests report noisy AC units, and the lack of an elevator makes carrying luggage difficult.
facilityDoes the hotel have a swimming pool?＋
Yes, the property features an outdoor swimming pool and terrace. Swimming spots and a nearby beach club are also available.
policyWhat are the check-in and check-out times?＋
Check-in is from 16:00 and check-out is until 14:00. The front desk has limited hours, so plan your arrival accordingly.
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