Name: Altes Kasino Hotel am See
Address: 11 An der Seepromenade, Neuruppin, DE

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-22

Guests highly praise the excellent lakeside location, abundant breakfast, and warm, family-style service. Main complaints focus on the restaurant being closed, steep stairs without an elevator, occasional slow breakfast replenishment, and minor cleaning or maintenance issues. Overall, the experience is very positive.

Dimension scores · cross-source

Location9.6

Service9.1

Cleanliness8.9

Rooms8.6

Value8.5

Surroundings8.4

Facilities8.2

Wi-Fi7.7

＋ PraisedExcellent lakeside location · Delicious breakfast · Friendly and helpful staff · Spacious and comfortable rooms

－ ComplaintsNo elevator, difficult stairs · No restaurant/bar in evening · Slow breakfast replenishment · Outdated facilities

KEYIdeal for travelers seeking lakeside tranquility and personalized service. Verify dining hours in advance and note the lack of an elevator due to steep stairs.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double Room

1 × Queen bed20 ㎡up to 2

This double room features a wardrobe, heating, a flat-screen TV and lake views. The unit offers 1 bed.

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Single Room

1 × Twin bed16 ㎡up to 1

This single room has a wardrobe, heating, a flat-screen TV and lake views. The unit has 1 bed.

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Facilities · 53

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableElectric bicycle charging stationFamily roomsLuggage storageExpress check-in/check-outFax/photocopyingParkingPets allowedTerracePrivate check-in/check-outAllergy-free roomOutdoor furniturePet bowlsStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsScreens / Barriers between staff and guests for safetyDelivered food - securely coveredSecurity alarmInternet accessJapanese gardenExpress check-inElectric bicycle charging stationOffsite parking discounted rates availableCharcoal grillPaddle boating nearbyPlayground on siteReception hallSecured parkingSelf parking (surcharge)Television in common areasWine release eventsFree wired internetNon-smoking roomsRestaurantTour deskNon-smoking throughout