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Terra - The Magic Place

★★★★·8.5/ 10Recommended
·Hotels
📍Auen 21, Sarentino, BZ, 39058 · Sarentino ↗
Check-in 02:00 PM / out 11:00 AM
Arcade/game roomProposal/romance packages availableBooksElectric car charging stationExpress check-outFireplace in lobbyAll 52 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the magical 1600m Alpine location, exceptional 2-Michelin-star cuisine, and intimate family-style hospitality. Rooms are spacious, and the small Spa features unique elements like a hay bath. Minor complaints include difficult mountain roads, lack of a lobby bar, limited Spa hours, and average breakfast.

Dimension scores · cross-source

Service10.0
Location10.0
Facilities9.8
Cleanliness9.8
Surroundings9.8
Value9.0
＋ Praised2-Michelin-star creative cuisine · Alpine views and tranquil atmosphere · Warm host-style hospitality and service · Stunning views from the spa
－ ComplaintsDifficult mountain road access · Small spa area · No coffee machine in rooms · Lack of anniversary recognition

KEYIdeal for foodies seeking nature and privacy. Drivers should prepare for narrow roads; check Spa hours and accept the lack of a lobby bar.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and accessibility?＋
Located in a tranquil 1600m Alpine setting with stunning views (Environment score: 10.0). Note that mountain roads are narrow and there is no lobby bar.
diningWhat is the dining experience like? Is there a Michelin restaurant?＋
Features exceptional 2-Michelin-star cuisine highly praised by couples and families (Service score: 10.0). Breakfast is continental but considered average by some. No in-room coffee machines.
coupleIs this hotel suitable for couples?＋
Highly suitable. Couples praise the Alpine views, 2-Michelin-star cuisine, and warm service. Proposal/romance packages are available, though some noted lack of special anniversary gifts.
familyIs it convenient for families with children? Is the restaurant child-friendly?＋
Families praise the thoughtful children's menu and synchronized serving. Rooms are new and comfortable. However, the remote location and difficult roads are drawbacks, and towel quality was noted as average.
roomWhat are the room conditions and amenities?＋
Rooms are spacious, comfortable, and well-detailed (Facilities score: 9.8). Features include balconies and free WiFi. The property is smoke-free with 24-hour front desk service.
policyWhat are the check-in/out times and pet policy?＋
Check-in is at 14:00 and check-out at 11:00, with express services available. Pets are allowed. Airport transportation (surcharge) and free self-parking are provided.
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