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Hotel Cetina Palacio Ayala Berganza

Name: Hotel Cetina Palacio Ayala Berganza
Address: De las Carretas, 5, Segovia, ES

★★★★·9.4/ 10Excellent

·Hotels

📍De las Carretas, 5 · Segovia ↗

📞+34 921050075·Official site ↗

Check-in 03:00 PM / out 12:00 PM

Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 38 facilities +

Review

Official

The Ayala Berganza is housed in a 15th-century palace and offers luxurious, country-style rooms with free Wi-Fi access. It also features a restaurant. The Ayala Berganza maintains many of the building's original features, such as beamed ceilings and colourful tiles. Each of its rooms has air conditioning and a TV. The Ayala Berganza's restaurant serves a daily breakfast. Segovia's famous aqueduct is just 2 minutes' walk from the hotel and the city's cathedral is 600 metres away.

Guest scores & sentiment

From 404 guest reviews · multi-source · as of 2026-07-06

Guests praise the central location, spacious rooms, friendly staff, and extensive breakfast. Common complaints involve poor soundproofing, outdated facilities, difficult bathtub access, and insufficient furniture.

Dimension scores · cross-source

Location9.8

Value8.9

Rooms8.7

Service8.6

Cleanliness8.5

Facilities8.2

Surroundings8.2

＋ PraisedExcellent central location · Spacious and comfortable rooms · Friendly and helpful staff · Abundant and tasty breakfast

－ ComplaintsPoor soundproofing · Inconvenient or aging bathrooms · Unclear parking information · Insufficient lighting

KEYIdeal for those valuing location and comfort. Noise-sensitive guests should be cautious; expect some aging facilities and paid parking.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to reach main attractions?＋

The location is excellent (score 9.8). The Aqueduct is a 2-minute walk, and the Cathedral is 600m away. It is ideal for exploring historic sites on foot.

pros_consWhat are the main pros and cons of this hotel?＋

Pros: Prime location, spacious rooms, friendly staff, and abundant breakfast. Cons: Poor soundproofing, some outdated facilities, and inconvenient bathroom designs or insufficient furniture.

diningHow is the breakfast? What options are available?＋

Breakfast is highly praised as 'abundant and diverse'. The hotel restaurant offers a delicious daily breakfast to start your day, with high overall satisfaction.

roomWhat are the room conditions? Are facilities complete?＋

Rooms score 8.7 and are known for being spacious and comfortable. Each room has free Wi-Fi, AC, and TV. However, some guests noted insufficient furniture or lighting, and inconvenient bathroom designs.

familyIs this hotel suitable for families with children?＋

Yes, it allows children and offers family rooms. Families appreciate the location and spaciousness. However, note that poor soundproofing and potential bar noise at night may affect sleep quality.

serviceHow is the service attitude?＋

Service scores 8.6. Guests praise the friendly and professional staff. Concierge, tour desk, and invoicing are available. Strict hygiene protocols, including disinfection and social distancing, are followed.

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Room types · 7

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Executive

3 × Twin bed / 1 × Double bed46 ㎡up to 6

This double room features a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious double room provides air conditioning, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 4 beds.

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Junior Suite

2 × Twin bed / 1 × Queen bed42 ㎡up to 5

This suite's special feature is the hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a bidet. Featuring a balcony, this suite also provides a coffee machine, a wardrobe and a flat-screen TV. The unit offers 3 beds.

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Family Quadruple Room, 1 Bedroom

1 × Queen Bed27 ㎡up to 4

1 Queen Bed OR 2 Twin Beds291-sq-foot room with city views Internet - Free WiFi Entertainment - 43-inch flat-screen TVFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - A down duvet and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) available on requestComfort - Air conditioning, daily housekeeping, and heatingNeed to Know - No cribs (infant beds) availableNon-Smoking

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Deluxe Double or Twin Room

1 × Double bed / 2 × Twin bed26 ㎡up to 3

Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious twin/double room provides air conditioning, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV.

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Family Room

1 × Sofa bed / 1 × Queen bed / 2 × Twin bed / 1 × Sofa bed26 ㎡up to 5

Providing free toiletries, this family room includes a private bathroom with a bath, a bidet and a hairdryer. The family room provides air conditioning, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV.

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Superior Double or Twin Room

1 × Twin bed / 1 × Double bed / 3 × Twin bed26 ㎡up to 4

The spacious twin/double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a bidet.

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Double or Twin Room

1 × Double bed / 2 × Twin bed21 ㎡up to 3

Offering free toiletries, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. The twin/double room offers air conditioning, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV.

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Nearby & map

DiningSights

Casa Silvano-Maracaibo

Contemporary, Traditional Cuisine

€€

This restaurant, located along a major ring road, features a spacious tapas bar, a modern main dining room, plus a private space in the basement. Here, owner-chef Óscar Hernando’s personality shines through as he welcomes his guests personally before presenting his contemporary à la carte on which you’ll find classic local dishes such as butter beans from Real Sitio, lamb roasted over vine shoots, and "Cochinillo de Segovia" (roast suckling pig) - the last two dishes listed need to be pre-ordered. Other options include a midweek lunch menu, plus a tasting menu. The restaurant also has its own

157m

José María

Traditional Cuisine, Regional Cuisine

€€

The sense of space and attractive Castilian-style decor in this “asador”-style restaurant come as a pleasant surprise in what is one of the city’s classic dining institutions. Without a shadow of a doubt, the signature dish here is the traditionally cooked roast suckling pig reared on the family farm (Agrocorte Gourmet). The extensive, traditionally inspired à la carte, is also enhanced by seasonal dishes (pumpkin, leeks, and game such as wild boar and venison) and complemented by the Nuestra Cocina Segoviana tasting menu, with the icing on the cake provided by the superbly innovative Pago de

467m

Villena

Modern Cuisine

€€€

Occupying the former church of the Convento de las Oblatas, the restaurant has been tastefully and elegantly updated to combine the historic structural elements with the most modern aesthetic details. Here, always with integrity and a high level of technical ability, they are committed to local produce, with innovative dishes based on tradition that only reach the diner through two set menus (Esencia and Gran Manú).

666m

La Portada de Mediodía

Traditional Cuisine, Regional Cuisine

€€

Located next to the San Nicolás de Bari church in the impressive setting of a restored 16C posthouse. In its delightful dining rooms with a welcoming rustic ambience, enjoy hearty Castilian cuisine featuring top-quality grilled and roasted meats – the latter ever-present on the menu. The Segovia suckling pig is without doubt the star dish here, although you can also pre-order delicious lamb and goat. Full-day food events dedicated to offal are also organised from time to time.

9.6km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Hotel Cetina Palacio Ayala Berganza

Guest scores & sentiment

Room types · 7

Executive

Junior Suite

Family Quadruple Room, 1 Bedroom

Deluxe Double or Twin Room

Family Room

Superior Double or Twin Room

Double or Twin Room

Facilities · 38

Nearby & map