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U-Sense Madrid Santa Ana

Name: U-Sense Madrid Santa Ana
Address: Plaza de Santa Ana 2, Madrid, ES

9.1/ 10Excellent

·Apartments

Air conditioningFamily roomsLift / ElevatorExpress check-in/check-outSoundproof roomsFacilities for disabled guestsAll 39 facilities +

Review

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime location, modern cleanliness, and excellent soundproofing. Most found communication smooth. Key complaints involve digital lock failures, lack of luggage storage, uncomfortable mattresses, mediocre breakfast value, and rare severe hygiene issues.

Dimension scores · cross-source

Location9.8

Cleanliness9.5

Rooms9.4

Wi-Fi9.2

Facilities9.2

Service9.0

Surroundings8.8

Value8.7

＋ PraisedExcellent and quiet location · Clean and comfortable · Efficient communication and service · Prime location

－ ComplaintsExtremely uncomfortable mattresses · Insufficient towels · Mediocre breakfast · Furniture looks worn vs photos

KEYIdeal for those seeking central, quiet stays. Book luggage storage in advance, bring toiletries, and expect potential digital lock issues.

FAQ · grounded in hotel data & reviews

locationHow is the location and transport convenience?＋

Located in the heart of Madrid near Gran Via Metro, with a location score of 9.8 for excellent convenience.

roomAre rooms well-equipped and suitable for families?＋

Apartments feature full kitchens, dual baths, and washers. Family rooms are available, with a cleanliness score of 9.5.

pros_consAre guests satisfied with soundproofing? What are the main pros and cons?＋

Excellent soundproofing is praised. Pros include prime location and modern facilities; cons involve mattress comfort and lack of luggage storage.

serviceWhat are the check-in and check-out procedures?＋

Check-in is at 16:00 and check-out at 11:00. Express and contactless options are available, though some report app glitches.

valueIs breakfast worth trying? How is the value?＋

Breakfast value is mediocre with limited choices. Overall value score is 8.7, suitable for those prioritizing location and space.

facilityWhat safety and health facilities are provided?＋

Offers allergy-free rooms, professional disinfection, hand sanitizer, and 24-hour security. Rooms are sealed after cleaning.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Apartment

1 × Double bed70 ㎡up to 4

This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with satellite channels, a washing machine, a private entrance, soundproof walls as well as city views. The unit has 3 beds.

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Penthouse Apartment

2 × Twin bed70 ㎡up to 4

This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a private entrance, soundproof walls, as well as a tea and coffee maker. The unit has 3 beds.

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Superior Apartment, 2 Bedrooms, City View

1 × Queen Bed / 2 × Twin bed70 ㎡up to 4

1 Queen Bed and 2 Large Twin Beds753-sq-foot room with city views Layout - 2 bedrooms, living room, and dining areaInternet - Free WiFi Entertainment - 40-inch Smart TVFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Select Comfort bed and bed sheets Bathroom - 2 bathrooms, shower, and rainfall showerheadPractical - Washing machine, iron/ironing board, and laptop workspaceComfort - Climate-controlled heating and air conditioningAccessibility - Wheelchair accessibleNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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city_viewTwo-Bedroom Superior Apartment

Two-Bedroom Superior Apartment

1 × Sofa bed70 ㎡up to 6

This spacious apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with satellite channels, a washing machine, a private entrance, soundproof walls as well as city views. The unit offers 4 beds.

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Nearby & map

DiningSights

Paco Roncero

Creative · ★★ Michelin

€€€€

Displaying an elegant avant-garde aesthetic, this is a truly unique space... on the top floor of a nineteenth-century building!Here, where there is also a spectacular terrace, you can enjoy a culinary experience in the form of four menus, all with wine pairing options: Esencia laborables (available Thursday and Friday at lunchtime), Esencia (evenings and Saturdays, with the possibility of adding further dishes), the so-called Madrid, Madrid, Madrid and, finally, the so-called Gran Madrid. Chef Paco Roncero, who has an unwavering enthusiasm for olive oil, demonstrates his full creativity in his

329m

CEBO

Creative · ★ Michelin

€€€€

Located inside the luxurious and centrally located Hotel Urban, CEBO is run by Javier Sanz and Juan Sahuquillo, two young chefs who have enjoyed considerable success at their restaurants in Casa-Ibáñez (Cañitas Maite Gastro and Oba-). In this intimate and romantic setting, where high levels of service are very much to the fore, they look to explore in even greater detail the natural flavour of every ingredient (sourced from their own vegetable garden and small-scale producers around the country) with a focus on simplicity and superb technique, as highlighted in sauces that are perfectly balanc

250m

Deessa

Creative · ★★ Michelin

€€€€

Deessa is a restaurant like no other and is the gourmet standard-bearer of the Mandarin Oriental Ritz in Madrid. The incomparable dining room, exquisitely laid out in the Alfonso XIII salon overlooking the garden, is the perfect setting in which to savour the intrinsic beauty of the great Quique Dacosta’s exquisite culinary vision. This celebrated chef keeps a watchful eye on everything here, closely following the cuisine created by resident head chef Domenico Vildacci. Their elegant dishes exploring the flavours of the Mediterranean and the Extremadura region are showcased on two tasting menu

691m

Gofio

Contemporary, Regional Cuisine · ★ Michelin

€€€€

It was clear that Gofio’s cuisine needed a change of scenery and a larger space in which to give full rein to the cuisine of the Canary Islands, and at first glance it seems to have worked!The new premises, located in a street parallel to the ever-busy and bustling Gran Vía, is laid out on two floors with a private space at street level and the main dining room in the basement, in the style of a modern bistro with an open kitchen. The Tenerife-born chef at the helm, Safe Cruz, showcases the traditional flavours of the islands from a creative perspective on three tasting menus (Gofio Express, C

493m

Yugo The Bunker

Japanese · ★ Michelin

€€€€

If you’re unfamiliar with the concept of Japan’s traditional pubs (izakayas), you’ll be pleasantly surprised by Yugo, which replicates the feel of this typical aspect of Japanese daily life. The impeccable setting, featuring spaces with two distinct ambiences plus a sushi bar with a profusion of wood and decorative masks and flags, provides the backdrop for cuisine prepared to the minutest detail by Julián Mármol, who skilfully combines Japanese and Mediterranean cuisine while respecting the subtlety of the Far East. Everything stems from his use of the finest ingredients, resulting in a succe

715m

Chispa Bistró

Modern Cuisine · ★ Michelin

€€€

A restaurant with an industrial vibe in the heart of the city’s Chueca district, featuring an open-view kitchen impressively and enthusiastically run by Juan D'Onofrio, a young Argentinian-born chef who is very happy with his life in Madrid.The aim of the contemporary cuisine here is to showcase the full nuances of the Mediterranean, to which the chef adds interesting Argentinian influences, with a strong focus on fire and the grill (all dishes pass over the coals or are smoked), and the use of aged fish and meat in which every flavour is emphasised. The à la carte, with the option of half por

744m

DSTAgE

Creative · ★★ Michelin

€€€€

The most striking thing about this restaurant housed in an industrial loft in the Salesas district of the city is how it embodies Vitoria-born chef Diego Guerrero's determination to be free to create, to surprise and to break down the barriers around our personal comfort zones. The high-ceilinged interior has a relaxed feel with its exposed brick walls, retro design features, internal patio and an open-view kitchen that maximises the connection between the chefs and their customers. There’s also an annexe (DSPOT Studio & Events) dedicated to creativity, research and event planning. Thanks to h

1.2km

Corral de la Morería Gastronómico

Modern Cuisine · ★ Michelin

€€€€

Home to the “world’s best flamenco tablao”, this historic venue is now enhanced by two highly distinct dining spaces: the Tablao restaurant, where you can dine while watching the live flamenco show; and a separate contemporary gastronomic space which is much quieter and has seating for just eight guests.In the latter, overseen by chef David García, the decor and service shine through, providing an impressive backdrop for a single, modern tasting menu (Compás) with a strong nod to the chef’s Basque origins. Another impressive feature here is the sublime wine cellar, which boasts a magnificent s

1.1km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

U-Sense Madrid Santa Ana

Guest scores & sentiment

Room types · 4

Apartment

Penthouse Apartment

Superior Apartment, 2 Bedrooms, City View

Two-Bedroom Superior Apartment

Facilities · 39

Nearby & map