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The Kensington Hotel

★★★★·8.9/ 10Recommended
·Hotels
199 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 65 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Discovering Ann Arbor (MI) becomes even more accessible, thanks to the car hire amenities provided at the hotel. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay. At The Kensington Hotel, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and a coffee or tea maker. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at The Kensington Hotel, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Indulge in the numerous pursuits available at The Kensington Hotel. During your stay, the hotel provides direct access to a beach, ensuring you remain near the sea throughout your visit. Treat and spoil yourself by stopping at massage, hot tub, steam room and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 519 guest reviews · multi-source · as of 2026-07-05

Guests praise the location, friendly staff, and comfortable beds. Common complaints involve aging facilities, including elevator breakdowns, HVAC failures, pool/sauna issues, cleanliness lapses, and noise.

Dimension scores · cross-source

Service9.0
Location9.0
Cleanliness8.8
Facilities8.7
Surroundings8.6
Value8.0
PraisedFriendly and professional staff · Excellent pool and fitness facilities · Convenient location with nearby amenities · Delicious on-site restaurant
ComplaintsSmall or dated rooms · Noise disturbances · Uncomfortable beds · Minor hygiene issues

KEYSuitable for those valuing location/service over hardware. Verify facility status before booking; avoid if noise-sensitive.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What are the nearby attractions?
The hotel boasts an excellent location (score 9.0), just 3.2 km from the University of Michigan and near Yost Ice Arena and Crisler Arena.
serviceWhat is the staff service like? Are there any special services?
Service scores 9.0/10. Guests highly praise the friendly staff and often receive welcome champagne upon arrival, enhancing the overall experience.
roomAre the rooms comfortable? How is the bedding?
Rooms feature AC and flat-screen TVs with comfortable beds. However, some guests report poor soundproofing and HVAC issues, so request a quiet room if sensitive to noise.
diningWhat are the breakfast and dining options?
The on-site restaurant serves American cuisine, with buffet or vegetarian breakfast options available. While praised for quality, extra charges may apply for some breakfasts.
facilityDoes the hotel have a swimming pool and fitness facilities?
Yes, it features an indoor pool, hot tub, and fitness center (Facilities score 8.7). Note that some guests reported unheated pools or broken saunas, so check status upon arrival.
familyIs this hotel suitable for families with children?
Highly suitable. It allows pets, offers family rooms, kid meals, and play areas. Families praise the service and location, though some note occasional cleanliness lapses.
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