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Portola Hotel & Spa at Monterey Bay

Name: Portola Hotel & Spa at Monterey Bay
Address: Two Portola Plaza, Monterey, California, 93940, Monterey, US

★★★★·8.8/ 10Recommended

·Resorts

📍Two Portola Plaza, Monterey, California, 93940 · Monterey ↗

📞1-831-222-5851·Official site ↗

2020 renovated· 379 rooms· Check-in 04:00 PM / out 12:00 PM

Boat tours nearbyElectric car charging stationFitness facilitiesFull-service spa24-hour front deskLuggage storageAll 50 facilities +

Review

Official

It's all right here! Portola Hotel & Spa is one of California's premier family-friendly destinations offering easy access to Monterey's most popular attractions. Portola Hotel & Spa is a AAA Four Diamond and only LEED® Certified hotel on the Central Coast of California and boasts 379 guest rooms, an award winning full service day spa, three on-site restaurants including a craft brewery, and a variety of other amenities. As one of California's premier family-friendly destinations, the Portola Hotel & Spa offers easy access to Monterey's most popular attractions. The hotel is also pet friendly.

Guest scores & sentiment

From 845 guest reviews · multi-source · as of 2026-07-03

Guests praise the prime location, friendly staff, and pet-friendliness. Common complaints include aging room amenities (AC noise, slow drains), noise issues, poor pool experience, and inconsistent dining quality.

Dimension scores · cross-source

Service9.0

Location9.0

Value8.0

＋ PraisedPrime walkable location · Attentive and professional staff · Clean, comfortable, modern rooms · Good conference and dining experience

－ ComplaintsFaulty USB ports · Sea lion noise · High parking and dining costs · Booking fee disputes

KEYIdeal for walkers and pet owners. Request rooms away from pool/streets and verify facility conditions.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What can I do nearby?＋

The location is excellent, within walking distance to Fisherman's Wharf and many restaurants. Nearby activities include boating, diving, surfing, cycling, and hiking.

serviceHow is the staff service?＋

Service scores are high at 9.0. Guests consistently praise the friendly, helpful staff who offer multilingual support and concierge services.

diningWhat dining options are available at the hotel?＋

The hotel features Jacks Monterey restaurant and two cozy bars. Breakfast is available for a surcharge, though dining quality reviews are mixed.

facilityDoes the hotel have a spa and fitness facilities?＋

Yes, it offers a full-service spa with massages and treatments. There is also an outdoor pool, fitness center, and bicycle rentals for active guests.

policyAre pets allowed?＋

Yes, the hotel is very pet-friendly. However, please note that children are not allowed, so verify if this fits your travel party.

pros_consWhat are the main pros and cons?＋

Pros: Prime location, friendly staff, pet-friendly, beautiful lobby. Cons: Aging room amenities (AC noise, slow drains), noise issues, poor pool experience, inconsistent dining.

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Room types · 14

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

RoomPortola Room Two Queen Beds

Portola Room Two Queen Beds

2 × Queen Bed32 ㎡up to 4

2 Queen Beds342 sq feet Internet - WiFi and wired internet access Entertainment - 42-inch LCD TV with cable channels and pay moviesFood & Drink - Refrigerator and coffee/tea maker Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Braille signageNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

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RoomRoom, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

1 × Bunk bed32 ㎡up to 1

1 King Bed342 sq feet Internet - WiFi and wired internet access Entertainment - 42-inch LCD TV with cable channels and pay moviesFood & Drink - Refrigerator and coffee/tea maker Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and desk; free cribs/infant beds available on requestComfort - Air conditioning and heatingAccessibility - Braille signageNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Room, 1 King Bed (Courtyard)

1 × King bed32 ㎡up to 3

1 King Bed342 sq feet Internet - WiFi and wired internet access Entertainment - 42-inch LCD TV with cable channels and pay moviesFood & Drink - Refrigerator and coffee/tea maker Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Braille signageNeed to Know - Housekeeping on requestNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

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Room, 1 King Bed, Harbor View

32 ㎡up to 3

1 King Bed342-sq-foot room with harbor views Internet - WiFi and wired internet access Entertainment - 42-inch LCD TV with cable channels and pay moviesFood & Drink - Refrigerator and coffee/tea maker Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on requestComfort - Air conditioning and heatingAccessibility - Wheelchair accessibleNeed to Know - Housekeeping on requestNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

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Room, 1 King Bed (Partial Harbor View)

1 × King bed32 ㎡up to 3

1 King Bed342 sq feet Internet - WiFi and wired internet access Entertainment - 42-inch LCD TV with cable channels and pay moviesFood & Drink - Refrigerator and coffee/tea maker Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Braille signageNeed to Know - Housekeeping on requestNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

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RoomRoom, 1 King Bed (Portola)

Room, 1 King Bed (Portola)

1 × King bed32 ㎡up to 3

1 King Bed342 sq feet Internet - WiFi and wired internet access Entertainment - 42-inch LCD TV with cable channels and pay moviesFood & Drink - Refrigerator and coffee/tea maker Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Braille signageNeed to Know - Housekeeping on requestNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

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RoomRoom, 2 Queen Beds, Accessible (Portola)

Room, 2 Queen Beds, Accessible (Portola)

2 × Queen Bed32 ㎡up to 4

2 Queen Beds342 sq feet Internet - WiFi and wired internet access Entertainment - 42-inch LCD TV with cable channels and pay moviesFood & Drink - Refrigerator and coffee/tea maker Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Low-height counters and sinkNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Room, 2 Queen Beds (Courtyard)

2 × Queen Bed32 ㎡up to 4

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Room, 2 Queen Beds (Partial Harbor View)

2 × Queen Bed32 ㎡up to 4

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Run Of House

32 ㎡up to 3

1 Twin Bed342 sq feet Internet - WiFi and wired internet access Entertainment - 42-inch LCD TV with cable channels and pay moviesFood & Drink - Refrigerator and coffee/tea maker Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and desk; free cribs/infant beds available on requestComfort - Air conditioning and heatingAccessibility - Wheelchair accessibleNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Room, 1 King Bed, Accessible (Courtyard)

1 × King bedup to 3

1 King BedInternet - WiFi and wired internet access Entertainment - 42-inch LCD TV with cable channels and pay moviesFood & Drink - Refrigerator and coffee/tea maker Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Grab bar near toiletNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Room, 1 King Bed, Accessible, Harbor View (Partial)

1 × King bedup to 3

1 King BedOverlooking the harbor Internet - WiFi and wired internet access Entertainment - 42-inch LCD TV with cable channels and pay moviesFood & Drink - Refrigerator and coffee/tea maker Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Grab bar near toiletNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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RoomRoom, 1 King Bed, Accessible (Portola)

Room, 1 King Bed, Accessible (Portola)

1 × King bedup to 3

1 King BedInternet - WiFi and wired internet access Entertainment - 42-inch LCD TV with cable channels and pay moviesFood & Drink - Refrigerator and coffee/tea maker Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Braille signageNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Room, 2 Queen Beds, Accessible, Harbor View (Partial)

up to 4

2 Queen BedsOverlooking the harbor Internet - WiFi and wired internet access Entertainment - 42-inch LCD TV with cable channels and pay moviesFood & Drink - Refrigerator and coffee/tea maker Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and desk; free cribs/infant beds available on requestComfort - Air conditioning and heatingAccessibility - Low-height counters and sinkNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Nearby & map

Dining

Aubergine

Contemporary, Californian · ★★ Michelin

$$$$

Easygoing luxury and refinement strike a harmonious note within L’Auberge Carmel, where every element seems designed to delight. Chef Justin Cogley balances classic technique with a sleek, modern aesthetic, and his cooking captures a sense of place that feels wholly his own. Products of spectacular quality are prepared skillfully and painstakingly presented with an artistic eye, as in a surprising "cabbage" taco filled with shallot jam, Madeira-braised treviso, Kaluga queen caviar and cabbage chips. The hits keep coming, like the rice roulade with Dungeness crab finished in a white dashi and b

5.9km

Chez Noir

Contemporary, Seafood · ★ Michelin

$$$$

Jonny and Monique Black are the force behind this charming spot, where he acts as Chef and she oversees the service team. While the two have an abundance of fine dining bona fides, here they aim for something more approachable. The inviting, hospitable atmosphere makes perfect sense, given that the second floor of this Craftsman-style residence is where the pair makes their home. The cooking has a broadly Mediterranean sensibility, showcasing the bounty of the California coast with the likes of impeccably prepared abalone and skate. A prix fixe format gives diners a handful of choices, but the

5.5km

Maligne

Californian · Bib

$$$

The name means “clever” or “cunning,” but you don’t have to be a particularly sharp tool to appreciate the ample charms of this hip, easygoing Seaside gem. The staff is effortlessly hospitable, and the breezy space has a chic loft aesthetic, but it’s the cooking that really makes this place a coup de coeur. The menu draws on Italian-American and French classics (think chicken parm and asparagus with hollandaise), but the feel is thoroughly Californian, with a light, contemporary touch and spectacular local ingredients that make even all-too familiar dishes like Caesar salad memorable—a testame

4.0km

Montrio Bistro

Contemporary

$$$

This vast space is actually a 1910 firehouse replete with curving architecture, a beautiful bar and stairs that lead up to private rooms. The environment may seem upscale and contemporary, but don’t be afraid to bring the kids—crayons and paper cover the tablecloths, and they just might score a balloon on the way out. The kitchen prides itself on being green, sourcing many ingredients from local farmers, using sustainable seafood, prime meats and doing their part for responsible waste management. Expect tasty renditions of familiar favorites, like big, crisp pieces of golden-fried calamari wit

207m

Stokes Adobe

Contemporary

$$$

Stokes Adobe, named after a former owner with a somewhat checkered reputation, now trades entirely in charm, warm hospitality and relaxed sophistication. The handsome historic setting, complete with outdoor firepits ideal for lingering over cocktails, pairs naturally with ingredient-driven cooking that favors flavor and comfort over unnecessary flourish. French and Italian influences still guide the compact seasonal menu, now seen in dishes like pappardelle Bolognese, hen of the woods taglioni or scallops paired with caviar. Desserts keep things classic, from key lime pie to a rich double choc

551m

Yafa

Mediterranean Cuisine, Middle Eastern · Bib

This clear hit among locals has even spread to tourists—everyone comes back time and again. The owners bring hospitality to a new level, thanks to a jovial greeting and warm farewells that may involve a hug from the owner. The smell of roasting meats entices passersby with the promise of their excellent kebabs, like deliciously charred yet tender chicken skewered with tomatoes. The Aleppo kafta, combining ground beef and lamb, is richly seasoned and perfectly paired with a side of zippy tzatziki. Be sure to begin any meal with an enormous plate of their mezze, heaped with minty cucumber and to

5.5km

Paprika Café

Mediterranean Cuisine, Greek

This tiny spot is the perfect sojourn before or after a visit to the Monterey Bay Aquarium, thanks to its delectable and affordable Mediterranean food and friendly service. A diminutive and humble place, it has only six tables, but the chef/owner provides a warm welcome, recommending favorite items before he goes to work in the tiny back kitchen. Vegans and vegetarians will delight in the ample menu featuring flaky spanakopita, smoky baba ghanoush and vibrant tabbouleh with a perfect zip from fresh lemon. The tahini that accompanies the crisp, golden falafel is luscious, and a classic Greek sa

1.1km

Coastal Kitchen

Contemporary

$$$$

You'll have to weave your way through the Monterey Plaza Hotel and down a flight of stairs to find the entrance to this haven, but once you do, you'll be rewarded with a stunning view of the bay in a posh, elegant space. Thankfully, Chef Michael Rotondo’s tasting menu of colorful contemporary cuisine offers its own enticements to hold your attention. Highlighting local products while spanning global flavors, each dish provides a barrage of flavors, from a tart of local abalone featuring brown butter-cooked spinach and calamansi ponzu, to rich Iberico pork paired with matsutake and turnips, cap

1.2km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Portola Hotel & Spa at Monterey Bay

Guest scores & sentiment

Room types · 14

Portola Room Two Queen Beds

Room, 1 King Bed, Accessible

Room, 1 King Bed (Courtyard)

Room, 1 King Bed, Harbor View

Room, 1 King Bed (Partial Harbor View)

Room, 1 King Bed (Portola)

Room, 2 Queen Beds, Accessible (Portola)

Room, 2 Queen Beds (Courtyard)

Room, 2 Queen Beds (Partial Harbor View)

Run Of House

Room, 1 King Bed, Accessible (Courtyard)

Room, 1 King Bed, Accessible, Harbor View (Partial)

Room, 1 King Bed, Accessible (Portola)

Room, 2 Queen Beds, Accessible, Harbor View (Partial)

Facilities · 50

Nearby & map