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Carlton Hotel Singapore

★★★★★·9.0/ 10Recommended
·Hotels
1988 opened · 2015 renovated· 940 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorAll 53 facilities +
Review
Official

At Carlton Hotel Singapore, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at taxi offered by Carlton Hotel Singapore simplify the organization of your excursions, tourist activities, and other adventures in Singapore. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Carlton Hotel Singapore. Craving relaxation? In-room amenities such as 24-hour room service and room service allow you to maximize your time spent inside the room. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. Carlton Hotel Singapore offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. A delightful breakfast is the perfect way to begin your day, and at Carlton Hotel Singapore, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Carlton Hotel Singapore, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage, salon and spa for ultimate relaxation. At Carlton Hotel Singapore, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At Carlton Hotel Singapore, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-03

Guests praise the prime location, spacious rooms, and exceptional staff service across departments. Dining, especially the HK buffet, is highlighted. Negative points include isolated incidents of linen hygiene and privacy breaches, though overall sentiment is very positive.

Dimension scores · cross-source

Surroundings9.4
Location9.3
Cleanliness8.9
Service8.6
Facilities8.5
Value8.3
Rooms8.2
PraisedStaff are exceptionally warm, proactive, and child-friendly · High value for money with abundant and delicious seafood buffets · Thoughtful surprises for birthdays and special occasions · Prime location with convenient transport access
ComplaintsSome front desk staff lack communication skills · Inconsistent food flavors (too sweet or diluted) · Occasional system glitches or minor facility issues · Poor soundproofing

KEYIdeal for travelers seeking convenience, dining, and personalized service. Communicate specific needs regarding hygiene or privacy beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is public transport convenient?
Located in the heart of City Hall with a prime location score of 9.4/10, it is just steps from major attractions and offers convenient transport access.
diningWhat dining options are available? How is the reputation?
The hotel features two dining options, with the HK buffet, seafood buffet, and Wah Lok restaurant receiving high praise. Dining is a key highlight, though some isolated comments note flavor variations.
familyIs this hotel suitable for families? What are the service highlights?
Highly suitable for families. Staff are exceptionally warm, often assisting with luggage, caring for children, and providing birthday surprises. Families highly rate the cost-effective dining and personalized service.
businessHow is the experience for business travelers? What are the pros and cons?
Business guests appreciate the prime location and spacious rooms, with praise for the Club Lounge. Main drawbacks include reports of poor soundproofing, slightly dated facilities, and occasional room allocation issues.
coupleAre there special perks or things to note for couples?
Couples often receive surprise upgrades and thoughtful service for birthdays or honeymoons. Dining is highly rated for value. Note that some report AC noise and rare but serious damp linen issues.
roomHow are the room facilities and comfort?
Rooms are spacious and comfortable with modern amenities, city views, and AC. Facilities score 8.8/10. However, some guests report AC malfunctions or missing toiletries, so check upon arrival.
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