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Hotel Poblado Plaza

★★★★★·9.4/ 10Excellent
·Hotels
📍Carrera 43 A No 4 Sur-75 · Medellín ↗
📞003258316051
2020 renovated· 84 rooms· Check-in 03:00 PM / out 01:00 PM
Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 58 facilities +
Review
Property information · Hotelbeds

The 4-star Hinterland Hotel in Westhoek offers guests a warm welcome and convenient on-site parking. The hotel features a restaurant, Wi-Fi, and meeting facilities, perfect for business travelers. All rooms include tea and coffee making facilities. Please note that smoking is not permitted. Guests can enjoy a range of spa treatments, including beauty services, massage, and sauna access. Additional amenities include an airport shuttle, pet-friendly accommodations, concierge service, and accessible facilities throughout the hotel, including wheelchair access to the reception, restaurant, bar, conference areas, and designated parking spaces.

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Guest scores & sentiment

From 326 guest reviews · multi-source · as of 2026-07-09

Guests praise the prime location, staff, and breakfast. Complaints focus on outdated rooms, noise, light pollution, and occasional service issues.

Dimension scores · cross-source

Location10.0
Cleanliness9.3
Surroundings9.2
Value9.0
Service9.0
Facilities9.0
Rooms8.7
＋ PraisedFriendly and professional staff · Excellent location · Great breakfast · Spacious and clean rooms
－ ComplaintsOutdated facilities · Poor soundproofing · Minibar charge disputes · Booking platform tax issues

KEYSuitable for location-focused travelers. Request high-floor rooms to avoid light/noise and verify checkout policies.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what nearby conveniences are there?＋
Located in the heart of El Poblado with a perfect 10.0 score, it faces Oviedo Mall for easy shopping and dining, and is just a 10-minute drive from the airport.
diningWhat is the breakfast like? Are there other dining options?＋
The breakfast is highly praised for its fresh fruits, yogurts, and granola. The on-site restaurant and café also serve regional cuisine and classic cocktails.
serviceHow is the service level? Are any staff members mentioned?＋
Service scores 9.0, with guests praising the enthusiastic and professional staff. Employees like Luis Hernando are frequently highlighted for their attentive service.
roomAre the rooms well-equipped? What basic amenities are included?＋
Rooms feature air conditioning, cable TV, and free Wi-Fi. Some include spacious seating areas with sofas, generally rated 8.7 for comfort and space.
pros_consWhat are the main pros and cons of this hotel?＋
Pros: Prime location, friendly staff, excellent breakfast. Cons: Outdated facilities, poor soundproofing, light pollution, and occasional Wi-Fi instability.
policyWhat are the check-in/out times? Are pets allowed?＋
Check-in is at 15:00 and check-out at 12:00. Pets are allowed, and free on-site parking is available along with 24-hour security.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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