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Napili Shores Maui by OUTRIGGER - No Resort & Housekeeping Fees

★★★★·9.3/ 10Excellent
OOUTRIGGER Resorts & Hotels·GHA DISCOVERY·Hotels
📍5315 Lower Honoapiilani Road · Lahaina ↗
📞+18006887444·Official site ↗
Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsBBQ facilitiesSafety deposit boxAll 40 facilities +
Review
Official

Nestled on Napili Bay in West Maui, between Kaanapali and Kapalua, these condos offer breathtaking views of Lanai and Molokai. The family-friendly accommodations provide direct beach access and feature custom-made furniture, set amidst tranquil gardens with fragrant plumeria trees. Guests can enjoy two swimming pools, barbecue and picnic areas, and nearby championship golf courses. During winter, it's a perfect location for spotting humpback whales. Please note: Napili Shores front desk hours are 7 a. m. to 7 p. m. For arrivals after 7 p. m. , please call security at 808-870-4757. Keys issued by security expire at 11 a. m.

04

Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise the quiet location, beach access, and well-equipped kitchens, offering better value than large resorts. Common complaints include lack of AC, poor soundproofing, limited front desk hours, and reduced housekeeping frequency.

Dimension scores · cross-source

Rooms9.1
Location9.1
Surroundings9.0
Cleanliness8.9
Facilities8.8
Value8.6
Service8.6
Wi-Fi8.4
＋ PraisedPrime location, easy beach/snorkeling access · Family-friendly with full amenities · Friendly and helpful staff · Relaxing pools and views
－ ComplaintsDifficult evening parking · Construction noise and fumes · Lack of privacy from pathways · Delayed facility maintenance

KEYSuitable for those seeking tranquility and self-catering, tolerating no AC. Avoid road-facing units for noise; confirm housekeeping standards.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get to the beach?＋
Located on Napili Bay, the hotel offers a quiet setting with excellent beach access. Guests praise the scenic gardens and better value compared to large resorts. (Location dimension score: 9.1/10)
diningAre there restaurants on-site? How is the breakfast?＋
The on-site Gazebo restaurant serves highly praised breakfast and lunch specialties, including white chocolate macadamia nut pancakes. However, some guests note long queues during peak hours, so off-peak dining is recommended.
roomAre the rooms well-equipped? Do they have kitchens?＋
Yes, all suites feature modern kitchens, flat-screen TVs, and ceiling fans. Guests highly appreciate the well-equipped kitchens, ideal for families or long stays. Room dimension score: 9.1/10.
pros_consWhat are the pros and cons of staying here?＋
Pros: Excellent location, beach access, well-equipped kitchens, great value, friendly staff. Cons: Lack of AC in some rooms, poor soundproofing, limited front desk hours, and reduced housekeeping frequency. Overall recommendation rate is 99% based on 280 reviews.
facilityWhat recreational facilities does the hotel offer?＋
Facilities include swimming pools, hot tubs, croquet, shuffleboard, and access to snorkeling and scuba diving via Water Works Sports. There is also a Japanese garden and BBQ facilities. Facility satisfaction score: 8.8/10.
businessIs it suitable for business travel? How is the internet?＋
Free wired internet is available, and Wi-Fi scores 8.4/10, meeting basic work needs. The quiet environment is good for focus, but limited front desk hours and average soundproofing may hinder urgent communication. Better for leisure-focused business trips.
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