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InterContinental Costa Rica at Multiplaza Mall by IHG

★★★★★·8.8/ 10Recommended
IInterContinental Hotels & Resorts·IHG One Rewards·Hotels
1994 opened · 2020 renovated· 372 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorLuggage storageAll 89 facilities +
Review
Property information · Agoda

InterContinental Costa Rica at Multiplaza Mall  By IHG offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in San Jose. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, express check-in or check-out and luggage storage are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Traveling with minimal baggage is achievable at InterContinental Costa Rica at Multiplaza Mall  By IHG, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at InterContinental Costa Rica at Multiplaza Mall  By IHG is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. At InterContinental Costa Rica at Multiplaza Mall  By IHG, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a coffee or tea maker and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. InterContinental Costa Rica at Multiplaza Mall  By IHG provides a superb assortment of leisure amenities for guests to enjoy. Unwind after a long day by stopping by salon and solarium to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

IHG One Rewards · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastNot included
Lounge accessNot included
Late checkoutConditions apply

延迟至14:00退房 · until 14:00

Welcome giftConditions apply

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 237 guest reviews · multi-source · as of 2026-07-12

Guests praise spacious rooms, comfortable beds, excellent dining, and proximity to Multiplaza Mall. Staff are often helpful. Common complaints include dated room facilities, noisy AC, shower designs causing water spillage, and occasional unresponsive or cold front desk service.

Dimension scores · cross-source

Cleanliness9.0
Service8.6
Location8.6
Surroundings8.6
Rooms8.5
Facilities8.5
Value7.6
+ PraisedExcellent location near mall · Abundant and tasty breakfast · Spacious and comfortable rooms · Enthusiastic and professional staff
- ComplaintsSlow front desk service · Some facilities need renovation · Average soundproofing · Occasional cleaning issues

KEYSuitable for shoppers seeking convenience and dining. Request high-floor rooms away from roads to avoid noise; verify shower accessibility.

FAQ · grounded in hotel data & reviews

locationHow is the location and what amenities are nearby?+
Located in the prestigious Multiplaza Escazu complex, it offers easy access to corporate centers, upscale shopping, and dining. The location score is 8.6.
diningWhat are the dining options and how is the breakfast?+
There are four unique restaurants including The Market and NAU Sushi Lounge. Guests highly praise the excellent breakfast buffet as a key highlight.
businessIs this hotel suitable for business travelers?+
Highly recommended. Business guests appreciate the convenient location near corporate centers, spacious rooms, and quality dining, despite some feedback on front desk efficiency.
familyWhat are the pros and cons for families with children?+
Pros include spacious rooms, full facilities like pools/spas, and friendly staff. Note that some rooms may be dated or noisy, and pool heating can be intermittent.
coupleHow is the experience for couples? Is it quiet?+
Experiences vary. While many praise service and dining, some report noise disturbances (atrium music, alarms) and maintenance issues like leaks or AC failures.
roomWhat are the room facilities like? Any common complaints?+
Rooms are spacious with premium bedding. Common complaints include dated facilities, noisy AC, and shower designs causing water spillage, despite high cleanliness scores.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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