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The Old Mill Rooms

★★★★·8.9/ 10Recommended
·Holiday homes
8 rooms· Check-in 03:00 PM / out 10:00 AM
Offsite parking discounted rates availableExpress check-in/check-outHot tub/JacuzziParkingPets allowedGuest rooms disinfected between staysAll 17 facilities +
Review
Property information · Hotelbeds

At SACO Fleet Street - Crane Court, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, LCD/plasma screen TV, clothes rack, complimentary instant coffee, complimentary tea, towels and linens. Well-placed in the culture, business, sightseeing area of London city, SACO Fleet Street - Crane Court provides a most conducive spot for you to take a break from your busy days. The city center is merely away and the airport can be reached within minutes. With its convenient location, the hotel offers easy access to the city's must-see destinations. To ensure the safety of all guests and our staff we request you practice social distancing during your stay. Our already rigorous health and safety measures now include: contactless check-in/check-out, a high-touch deep clean approach, no-contact cleans upon request, food delivery and a mandatory 24 hour window between guests in apartments. All our apartments are self-contained and fully equipped for in-room cooking. All restaurants and social spaces remain closed until further notice, in line with UK Government guidelines.

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Guest scores & sentiment

From 436 guest reviews · multi-source · as of 2026-07-06

Guests praise the peaceful location, nearby amenities, and friendly staff, with hot tubs being a highlight. Common complaints include poor soundproofing, maintenance issues like leaks and mold, inconsistent bed comfort, and missing room amenities such as fridges.

Dimension scores · cross-source

Facilities9.0
Location8.2
Service7.8
Cleanliness7.8
Value7.6
+ PraisedExcellent hot tub experience · Friendly and attentive staff · Clean and comfortable rooms · Thoughtful holiday surprises
- ComplaintsPoor ventilation/stuffy rooms · Thin walls/poor soundproofing · Maintenance issues (leaks/loose parts) · Communication issues during check-in

KEYSuitable for those seeking rural tranquility and hot tubs. Light sleepers should be cautious of noise; verify room condition and bed comfort beforehand.

FAQ · grounded in hotel data & reviews

locationWhat is the location and ambiance like?+
Located in a tranquil windmill with convenient nearby dining. It scores 8.2 for location but has noted soundproofing issues.
coupleIs it suitable for couples? Any highlights?+
Highly rated by 290 couples for its romantic vibe and hot tubs. Staff often provide birthday surprises in this historic setting.
familyHow is the experience for families?+
Families appreciate spacious rooms and easy self-check-in. However, some lack fridges, hot water can be unstable, and bed comfort varies.
businessIs it suitable for business travelers?+
Business guests value the quiet environment and parking. However, poor soundproofing may cause disturbances, and some facilities are dated.
roomHow are the room facilities and comfort?+
Facilities score 9.0 with free wired internet and hot tubs. However, bed comfort varies, and some rooms have maintenance issues like leaks or missing fridges.
serviceWhat is the level of service?+
Service scores 7.8, with guests praising friendly and helpful staff. Express check-in and cashless payments are available, though self-check-in communication can sometimes be unclear.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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