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Hotel Koyo

★★★★★·9.2/ 10Excellent
·Ryokans
Offsite parking discounted rates availableElectric bicycle charging stationFree beach shuttleAir conditioningFamily roomsLift / ElevatorAll 49 facilities +
Review
Official

With a stay at Hotel Koyo in Kaminoyama, you'll be steps from Hayama Hot Spring and a 4-minute drive from Takeda Winery. This ryokan is 10.6 mi (17.1 km) from Zao Hot Springs Ski Resort and 18.7 mi (30.1 km) from Mt. Zao. This ryokan offers designated smoking areas. The front desk is staffed during limited hours. Free self parking is available onsite. Make yourself at home in one of the 3 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

04

Guest scores & sentiment

From 180 guest reviews · multi-source · as of 2026-07-18

Praised for attentive service, high-quality dining (Miyazaki beef, pudding), and unique Raku-yaki experience. Criticized for aging facilities, confusing layout, maintenance issues, and slow service during peak times due to staffing shortages.

Dimension scores · cross-source

Cleanliness9.3
Rooms9.0
Wi-Fi8.9
Facilities8.9
Service8.7
Surroundings8.2
Value7.6
Location7.1
PraisedWarm and attentive staff service · Excellent breakfast and dinner quality · Rich onsen and bath experience · Comfortable and thoughtful room amenities
ComplaintsBath facility maintenance and view obstructions · Slightly compact space after renovation · Lack of bag baskets or privacy screens at dinner · Minor room layout inconveniences

KEYIdeal for service and food seekers. Avoid peak seasons, verify room views, and expect older facilities.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? How is the transportation?
Near Kaminoyama-Onsen Station with free WiFi and paid parking. However, some guests suggest driving as the location can be remote.
diningAre there rich dining options? What are the specialties?
Dining is highly praised, especially Miyazaki beef and pudding. Breakfast is extensive with kid meals available. The Raku-yaki experience is unique.
familyIs it suitable for families? What family-friendly facilities are available?
Very suitable with family rooms, kid meals, and public baths. Families praise the warm service and local cuisine, but note the large building can be confusing.
coupleHow is the experience for couples?
Couples appreciate the warm service and exquisite cuisine. Some rooms have private baths, but outdoor onsens may be crowded and water temperature varies.
roomWhat are the room conditions? What are the pros and cons?
Rooms score 9.0, spacious with some having private baths. However, the building is aging, some views are ordinary, and maintenance issues like faulty faucets exist.
serviceHow is the service quality?
Service scores 8.7, known for being attentive and warm. However, response times may slow during peak seasons due to understaffing.
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