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Hotel Lucerne

★★★★·9.2/ 10Excellent
·Hotels
2010 renovated· 200 rooms· Check-in 04:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 41 facilities +
Review
Official

The Lucerne Hotel offers newly renovated rooms, each featuring a Keurig coffee maker, iron and ironing board, and an in-room safe. Enjoy convenient dining at Nice Matin next door, serving breakfast, lunch, and dinner. The Lucerne is ideally located near Central Park, Riverside Park, and various cultural attractions, including the American Museum of Natural History, the Metropolitan Museum of Art, and Lincoln Center. Public transportation is easily accessible with subway and bus lines along Broadway, Amsterdam, and Columbus Avenues.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime location, quiet atmosphere, and helpful staff, especially doormen. Common complaints include dated facilities, loud AC, lack of elderly-friendly bathroom features, and occasional issues with odors or pet noise.

Dimension scores · cross-source

Surroundings9.6
Cleanliness9.4
Location9.4
Service9.0
Value8.4
Facilities8.3
Rooms7.8
PraisedExcellent location · Comfortable beds · Friendly staff · Convenient dining options
ComplaintsSmall rooms or poor views · Outdated facilities · Noise disturbances · Pet policy disputes

KEYIdeal for those valuing location and quiet. Request view rooms to avoid noise, expect dated decor, and seniors should bring assistive devices.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is transportation convenient?
The location is excellent (9.4/10), near Central Park with abundant dining options. Guests praise the quiet atmosphere and convenient transport.
serviceWhat is the level of service?
Service is highly rated (9.0/10). Guests frequently praise the friendly and helpful staff, particularly the concierge and doormen.
roomHow are the room facilities and cleanliness?
Cleanliness is excellent (9.4/10) with modern amenities. However, some guests note dated facilities, AC noise, or occasional odors.
diningIs there a restaurant? What type of dining is offered?
Yes, Nice Matin offers exquisite French cuisine indoors or on the patio. It serves meals all day, including a delightful weekend brunch.
facilityWhat fitness and leisure facilities are available?
Facilities include a fitness center (surcharge), massage, beauty services, and supervised childcare. Luggage storage is also available.
familyIs this hotel suitable for families?
Yes, it welcomes children with babysitting services and family rooms. Families love the proximity to Central Park and museums.
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