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Crowne Plaza Penang Straits City by IHG

★★★★★·9.4/ 10Excellent
CCrowne Plaza Hotels & Resorts·IHG One Rewards·Hotels
2024 opened· 343 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 65 facilities +
Review
Official

Experience the Crowne Plaza® in Penang. Stay at Penang's first Crowne Plaza, an IHG Hotel, and discover the city. Conveniently located 27km from Penang International Airport and a 15-minute drive from Penang Sentral's bus, train, and ferry stations, as well as shopping malls and the financial hub. Host events in our ballroom or one of four function rooms, equipped with complimentary high-speed Wi-Fi. Ample multi-level parking is available. Guests can recharge in the lounge or gym or enjoy a swim in the rooftop infinity pool. Dine in our restaurant or enjoy 24-hour in-room dining. The hotel offers 343 accommodation units and was renovated in 2024.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 314 guest reviews · multi-source · as of 2026-07-09

Guests praise the new facilities, sea views, extensive breakfast, and generally warm staff. Common complaints include remote location, lack of nearby dining, inconsistent front desk service, occasional cleaning lapses, and inconvenient parking ramp.

Dimension scores · cross-source

Cleanliness9.5
Service9.3
Value9.2
Facilities9.1
Location8.8
Surroundings8.6
PraisedModern, clean, comfortable rooms · Beautiful sea views · Friendly and efficient staff · Rich and delicious breakfast
ComplaintsRemote location, inconvenient transport · Confusing 8th-floor lobby · Pillow comfort issues · Occasional cleaning delays or odors

KEYSuitable for drivers/Grab users. Verify upgrades early; expect limited nearby dining; monitor front desk service.

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