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Tru By Hilton Franklin Cool Springs Nashville

★★★·9.2/ 10Excellent
TTru by Hilton·Hilton Honors·Hotels
2021 opened· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outAll 55 facilities +
Review
Official

Tru by Hilton Franklin Cool Springs Nashville offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of complimentary parking directly at the hotel. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Tru by Hilton Franklin Cool Springs Nashville is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having blackout curtains available for their convenience. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and in-room video streaming available for their convenience. Tru by Hilton Franklin Cool Springs Nashville offers a hair dryer and toiletries in the restrooms of specific accommodations. Begin your holiday on a high note. At Tru by Hilton Franklin Cool Springs Nashville, your mornings are greeted with a delightful, free breakfast. Throughout the day, engage in the entertaining activities available at Tru by Hilton Franklin Cool Springs Nashville. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 192 guest reviews · multi-source · as of 2026-07-17

Guests praised friendly staff, cleanliness, location, and non-carpet rooms. Common complaints involved inconsistent breakfast quality, noisy AC units, heavy doors, and occasional housekeeping lapses.

Dimension scores · cross-source

Service9.4
Facilities9.4
Cleanliness9.4
Surroundings9.4
Value9.1
Location8.4
PraisedHigh cleanliness · Friendly staff · Good breakfast · Great location
ComplaintsSmall rooms · Poor design features · Inconsistent breakfast · Hygiene issues

KEYSuitable for those valuing hygiene and location. Expect variable breakfast quality and check for potential noise or maintenance issues.

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