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JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

Name: JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort
Address: Carretera Chetumal - Puerto Juarez km. 309 Playa Paraiso, Puerto Morelos, MX

★★★★★·9.2/ 10Excellent

·Resorts

📍Carretera Chetumal - Puerto Juarez km. 309 Playa Paraiso · Puerto Morelos ↗

📞+9848772800·Official site ↗

Offsite parking discounted rates availableNightclubFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 86 facilities +

Review

Official

Nestled between the lush jungle and the turquoise Caribbean Sea, this Puerto Morelos resort offers a wealth of amenities, including water sports facilities and a tennis court. Guests can savor a continental or buffet breakfast each morning and enjoy delicious Mexican cuisine at the in-house restaurant. Suites boast Grand Star service, featuring personalized check-in/check-out, sparkling wine, packing/unpacking services, breakfast in bed, nightly ironing, and internal resort transportation. Upgraded suites, such as the Honeymoon Villa and Ocean Front Suites, provide butler service and a personalized minibar. Located just 47 km from Cancun and 19 km from Playa del Carmen, with Cozumel International Airport a mere 27 km away, this resort is the perfect base for exploring the Riviera Maya. **Due to the implementation of the CURP (Unique Population Registry Code) registration requested by the Federal Government, implemented as of April 1, 2026, guests will be required to present their valid INE or passport containing the CURP at the time of check-in (Registration Process). In the case of minors without official identification, it is essential to present the valid CURP. CURP registration is mandatory only for reservations of guests who are listed as having Mexican nationality.

Guest scores & sentiment

From — guest reviews · multi-source

Dimension scores · cross-source

Wi-Fi10.0

Rooms9.7

Service9.7

Facilities9.7

Cleanliness9.7

Location9.3

Value8.8

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Room types · 30

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Romance Villa with Private Pool & Butler Service

2 × Queen bed194 ㎡up to 3

This triple room features a balcony, tea/coffee maker and bathrobe. Featuring grand Star Service: Personalized check-in and check-out. Packing and unpacking of luggage. Sparkling wine. Breakfast in bed. Nightly ironing service. In-house resort transportation.

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RoomRomance Villa with Private Pool & Butler Service Single Use

Romance Villa with Private Pool & Butler Service Single Use

1 × Twin bed194 ㎡up to 1

This triple room has a balcony, tea/coffee maker and bathrobe. Featuring grand Star Service: Personalized check-in and check-out. Packing and unpacking of luggage. Sparkling wine. Breakfast in bed. Nightly ironing service. In-house resort transportation.

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RoomLast Room Available

Last Room Available

1 × Extra-large double bed (Super-king size)60 ㎡up to 2

This double room has a balcony, spa bath and tile/marble floor. Featuring grand Star Service: Personalized check-in and check-out. Packing and unpacking of luggage. Sparkling wine. Breakfast in bed. Nightly ironing service. In-house resort transportation.

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garden_viewLast Room Available Single Use

Last Room Available Single Use

1 × Twin bed60 ㎡up to 1

This single room provides a spa bath. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

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sea_viewOcean Front Butler Corner Suite

Ocean Front Butler Corner Suite

1 × Extra-large double bed (Super-king size)60 ㎡up to 2

This suite's special feature is the hot tub. The spacious suite provides air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.

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sea_viewOcean Front Butler Corner Suite Single Use

Ocean Front Butler Corner Suite Single Use

1 × Twin bed60 ㎡up to 1

The hot tub and spa bath are the special features of this single room. This air-conditioned single room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed.

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Ocean Front Butler Suite

1 × Queen bed60 ㎡up to 2

The hot tub and spa bath are the standout features of this suite. The spacious suite features air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.

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sea_viewOcean Front Butler Suite Beach Access

Ocean Front Butler Suite Beach Access

1 × Sofa bed60 ㎡up to 2

This suite's standout features are the hot tub and spa bath. The spacious suite offers air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.

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sea_viewOcean Front Butler Suite Beach Access Single Use

Ocean Front Butler Suite Beach Access Single Use

1 × Twin bed60 ㎡up to 1

This single room's standout features are the hot tub and spa bath. This air-conditioned single room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed.

Rates / book on FlyerTrip →

sea_viewOcean Front Butler Suite Single Use

Ocean Front Butler Suite Single Use

1 × Twin bed60 ㎡up to 1

This single room's standout features are the hot tub and spa bath. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed.

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Ocean Front Suite (1 Adult)

2 × Double bed / 1 × Extra-large double bed (Super-king size)60 ㎡up to 1

This suite has a balcony, bathrobe and sea view. Featuring grand Star Service: Butler service. Personalized minibar. Personalized check-in and check-out. Packing and unpacking of luggage. Sparkling wine. Breakfast in bed. Nightly ironing service. In-house resort transportation.

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sea_viewOcean Front Suite (2 Adults)

Ocean Front Suite (2 Adults)

2 × Double bed / 1 × Extra-large double bed (Super-king size)60 ㎡up to 2

This suite features a balcony, flat-screen TV and spa bath. Featuring grand Star Service: Butler service. Personalized minibar. Personalized check-in and check-out. Packing and unpacking of luggage. Sparkling wine. Breakfast in bed. Nightly ironing service. In-house resort transportation.

Rates / book on FlyerTrip →

sea_viewPanoramic Ocean Front Butler Suite

Panoramic Ocean Front Butler Suite

1 × Queen bed60 ㎡up to 2

Guests will have a special experience as this suite offers a hot tub and a spa bath. The spacious suite provides air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Rates / book on FlyerTrip →

sea_viewPanoramic Ocean Front Butler Suite Single Use

Panoramic Ocean Front Butler Suite Single Use

1 × Twin bed60 ㎡up to 1

This single room features a hot tub and a spa bath. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed.

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Pool Access Suite

1 × Sofa bed60 ㎡up to 2

The hot tub and spa bath are the standout features of this suite. The spacious suite offers air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Rates / book on FlyerTrip →

garden_viewPool Access Suite Single Use

Pool Access Suite Single Use

1 × Twin bed60 ㎡up to 1

The hot tub and spa bath are the standout features of this single room. This air-conditioned single room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

Rates / book on FlyerTrip →

pool_viewPool View Suite

Pool View Suite

1 × Extra-large double bed (Super-king size)60 ㎡up to 2

This suite's standout features are the hot tub and spa bath. The spacious suite offers air conditioning, a mini-bar, a terrace with pool views as well as a private bathroom boasting a shower. The unit has 2 beds.

Rates / book on FlyerTrip →

pool_viewPool View Suite (1 Adult)

Pool View Suite (1 Adult)

1 × Extra-large double bed (Super-king size)60 ㎡up to 1

This suite has a balcony, bathrobe and spa bath. Featuring grand Star Service: Personalized check-in and check-out. Packing and unpacking of luggage. Sparkling wine. Breakfast in bed. Nightly ironing service. In-house resort transportation.

Rates / book on FlyerTrip →

pool_viewPool View Suite (2 Adults)

Pool View Suite (2 Adults)

1 × Extra-large double bed (Super-king size)60 ㎡up to 2

This suite features a balcony, satellite TV and tile/marble floor. Featuring grand Star Service: Personalized check-in and check-out. Packing and unpacking of luggage. Sparkling wine. Breakfast in bed. Nightly ironing service. In-house resort transportation.

Rates / book on FlyerTrip →

Pool View Suite Single Use

1 × Twin bed60 ㎡up to 1

This single room's special features are the hot tub and the spa bath. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with pool views. The unit offers 1 bed.

Rates / book on FlyerTrip →

Promo Suite

1 × Sofa bed60 ㎡up to 2

This suite's special features are the hot tub and the spa bath. The spacious suite provides air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Rates / book on FlyerTrip →

garden_viewPromo Suite Single Use

Promo Suite Single Use

1 × Twin bed60 ㎡up to 1

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garden_viewSuite

Suite

1 × Queen bed60 ㎡up to 2

Guests will have a special experience as this suite provides a hot tub and a spa bath. The spacious suite offers air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Rates / book on FlyerTrip →

garden_viewSuite (1 Adult)

Suite (1 Adult)

2 × Double bed / 1 × Extra-large double bed (Super-king size)60 ㎡up to 1

This suite has a balcony, bathrobe and tea/coffee maker. Featuring grand Star Service: Personalized check-in and check-out. Packing and unpacking of luggage. Sparkling wine. Breakfast in bed. Nightly ironing service. In-house resort transportation.

Rates / book on FlyerTrip →

garden_viewSuite (2 Adults)

Suite (2 Adults)

2 × Double bed / 1 × Extra-large double bed (Super-king size)60 ㎡up to 2

This suite features a balcony, tile/marble floor and minibar. Featuring grand Star Service: Personalized check-in and check-out. Packing and unpacking of luggage. Sparkling wine. Breakfast in bed. Nightly ironing service. In-house resort transportation.

Rates / book on FlyerTrip →

garden_viewSuite Single Use

Suite Single Use

1 × Twin bed60 ㎡up to 1

Guests will have a special experience as this single room provides a hot tub and a spa bath. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

Rates / book on FlyerTrip →

garden_viewSuite Superior (1 Adult)

Suite Superior (1 Adult)

2 × Double bed / 1 × Extra-large double bed (Super-king size)60 ㎡up to 1

This suite has a balcony, tile/marble floor and spa bath. Featuring grand Star Service: Personalized check-in and check-out. Packing and unpacking of luggage. Sparkling wine. Breakfast in bed. Nightly ironing service. In-house resort transportation.

Rates / book on FlyerTrip →

garden_viewSuite Superior (2 Adults)

Suite Superior (2 Adults)

2 × Double bed / 1 × Extra-large double bed (Super-king size)60 ㎡up to 2

This suite features a balcony, air conditioning and bathrobe. Featuring grand Star Service: Personalized check-in and check-out. Packing and unpacking of luggage. Sparkling wine. Breakfast in bed. Nightly ironing service. In-house resort transportation.

Rates / book on FlyerTrip →

Upper Floor Suite

1 × Sofa bed60 ㎡up to 2

This suite's standout features are the hot tub and spa bath. The spacious suite offers air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.

Rates / book on FlyerTrip →

garden_viewUpper Floor Suite Single Use

Upper Floor Suite Single Use

1 × Twin bed60 ㎡up to 1

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Nearby & map

Dining

Cocina de Autor Riviera Maya

Creative, Mexican · ★ Michelin

$$$$

Once inside the opulence of the Grand Velas resort, guests are treated to an indulgent, immersive experience encompassing stunning ocean views, assiduous service, and, of course, singular cuisine. As its name indicates, the cooking here is driven by the creative vision of Chef Nahúm Velasco, who delivers a sophisticated tasting menu that emphasizes novel combinations and compelling textures. A meal might progress from spider crab paired with silky jackfruit, to smoked bacon with tuna, or perhaps a foam of Jerusalem artichoke with huitlacoche and mushrooms. The menu changes regularly with ample

11.1km

Woodend

Contemporary

$$$

Acclaimed Chef Curtis Stone lends his name and refined culinary sensibilities to this seaside retreat, and though he’s unlikely to be present in the flesh, rest assured that you are in good hands regardless. As the first step into the smoke-perfumed room will give away, the cooking here centers around live fire, with a charcoal oven and wood-fired grill lending their aroma to a small menu that leans to bold simplicity. Local seafood and well-marbled steaks from Oklahoma make up the mains, while sides like crunchy potato pavé with jocoque and buttery Parisian gnocchi with endive and poblano are

1.6km

Bu’ul

Mexican, Creative

$$$$

A journey through the jungle, past the private villas that make up the Chablé Maroma, will bring you to this enclave, serving singular cuisine that celebrates native ingredients and flavors. To that effect, sophisticated permutations of corn, beans, and chiles are threaded through the menu, as in a pickled Venison with crispy potato straws and a tableside pour of recado rojo. A main course of luxurious creamy rice — enriched with Ocosingo cheese and accented with nutty, herbaceous pipián verde alongside earthy venison longaniza — offers an unapologetically Mexican answer to risotto. Finish wit

3.1km

Punta Corcho

seafood, steak_house, mexican · Bib

You’ll have an excellent vantage to see the nearby shore from this second-floor perch, whose thatched roof and open-air plan allow the welcome ocean breeze to circulate. Better still, you can enjoy the view alongside a bountiful menu of memorable seafood offerings and tropically inflected cocktails. Shareable starters include puffy gorditas filled with roasted octopus, salsa verde, and melty quesillo, as well as an assortment of vibrant and inventive ceviches and aguachiles. Mains are likewise not boxed in by tradition, with typical Mexican flavors alongside the likes of Provençal butter and h

13.6km

KI'IS

Mexican, Contemporary

$$$

Located inside the stylish and meticulously groomed The Riviera Maya EDITION at Kanai, this breezy oasis features verdant views as well as pools of water that flow gently alongside the restaurant and all through the property. Sourcing ingredients from across Mexico, the kitchen delivers familiar dishes with unexpected inspiration. Tlayudas arrive smeared in artichoke puree and topped with tuna and Serrano peppers. Lamb is charred to the hilt and paired with guacamole garnished with pistachios and cocoa nibs. A dark chocolate tamale sings with passion fruit sorbet and crispy hoja Santa. Friendl

5.3km

Axiote Cocina de Mexico

Mexican · Bib

Here in the Riviera Maya, Axiote Cocina de Mexico offers a tight selection of familiar Yucatan dishes prepared with modern touches. Carefully presented, the generously portioned plates are compelling, starting with a selection of fiery salsas that do not hold back on heat. The likes of tostadas de mais azul or guacamole with chapulines (grasshoppers) make for good starts. Fork-tender birria de cordero is a stand-out entrée but do save room for dessert. From coconut cream with passion fruit to mango with honey, orange foam and cocoa, the sweets here are a surefire strength. While not necessary,

17.4km

La Laguna Restaurant and Lounge

Restaurant

Mexican

10.2km

El Pueblito Mayakoba

Restaurant

Mexican

10.2km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

Guest scores & sentiment

Room types · 30

Romance Villa with Private Pool & Butler Service

Romance Villa with Private Pool & Butler Service Single Use

Last Room Available

Last Room Available Single Use

Ocean Front Butler Corner Suite

Ocean Front Butler Corner Suite Single Use

Ocean Front Butler Suite

Ocean Front Butler Suite Beach Access

Ocean Front Butler Suite Beach Access Single Use

Ocean Front Butler Suite Single Use

Ocean Front Suite (1 Adult)

Ocean Front Suite (2 Adults)

Panoramic Ocean Front Butler Suite

Panoramic Ocean Front Butler Suite Single Use

Pool Access Suite

Pool Access Suite Single Use

Pool View Suite

Pool View Suite (1 Adult)

Pool View Suite (2 Adults)

Pool View Suite Single Use

Promo Suite

Promo Suite Single Use

Suite

Suite (1 Adult)

Suite (2 Adults)

Suite Single Use

Suite Superior (1 Adult)

Suite Superior (2 Adults)

Upper Floor Suite

Upper Floor Suite Single Use

Facilities · 86

Nearby & map