Shangri-La Mactan, Cebu
Guest scores & sentiment
From 205 guest reviews · multi-source · as of 2026-07-13
Guests praise exceptional, personalized staff service and extensive facilities like the beach and pools. Dining variety is highlighted. Criticisms focus on outdated rooms, humidity, slow restaurant service, and high prices.
Dimension scores · cross-source
KEYIdeal for families seeking premium service. Expect some facility aging; verify membership perks and dine off-peak.
FAQ · grounded in hotel data & reviews
Room types · 26
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Ocean Wing Panorama Suite King
<p><strong>1 King Bed</strong></p><p>775-sq-foot room, balcony with ocean views </p><br/><p><b>Club Level</b> - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location</p><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch LED TV, digital channels, and iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p>Non-Smoking</p>
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Panorama Double Suite (Ocean Wing)
Offers uninterrupted views of the Mactan Channel and nearby islands. The suite provides a private balcony, a separate living and dining area and a marble private bathroom with a bathtub and separate shower facilities. It also comes with an in room DVD player.
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Seaside Staycation - Panorama Double Suite
A seating area with a flat-screen TV, air conditioning and a balcony are provided in this spacious suite. The unit offers 1 bed.
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Deluxe Family Room (Main Wing)
The spacious family room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.
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Seaside Staycation - Deluxe Family Room
A seating area with a flat-screen TV, air conditioning and a balcony are featured in this spacious family room. The unit offers 2 beds.
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Family Room, 2 Twin Beds (Ocean Wing Premier )
<p><strong>2 Twin Beds</strong></p><p>484-sq-foot room, balcony with garden views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch LED TV with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p>Non-Smoking</p>
Rates / book on FlyerTrip →Deluxe Double Room (Main Wing)
Enjoying garden views from a balcony, this air-conditioned room has a TV, mini-bar and personal safe. Private bathroom has a bathtub.
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Deluxe Double Room Sea View (Main Wing)
Enjoying sea views from a balcony, this air-conditioned room has a TV, mini-bar and personal safe. Private bathroom has a bathtub.
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Deluxe Twin Room (Main Wing)
This twin room has a balcony, electric kettle and bathrobe. Enjoying garden views from a balcony of this twin room, this air-conditioned room has a TV, mini-bar and personal safe. Private bathroom has a bathtub.
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Deluxe Twin Room Sea View (Main Wing)
This twin room has a balcony, bathrobe and mini-bar.
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Ocean Club Double (Ocean Wing)
Located on the Club floor, this room allows access to the Ocean Club Lounge, which includes free refreshments all day. Room also offers views of the ocean and comes with a private balcony, a safe, in room DVD player and an private bathroom with a bathtub. Guests can also enjoy: -Ocean Club Lounge access for all day beverages, evening cocktails and canapés. -Complimentary access to Water Pavilion of CHI, The Spa for adults
Rates / book on FlyerTrip →Ocean Club Twin (Ocean Wing)
This twin room has a balcony, sofa and DVD player. Guests can also enjoy: -Ocean Club Lounge access for all day beverages, evening cocktails and canapés. -Complimentary access to Water Pavilion of CHI, The Spa for adults
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Ocean Wing Panorama Room King
<p><strong>1 King Bed</strong></p><p>388-sq-foot room, balcony with beach views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch LED TV with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p>Non-Smoking</p>
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Panorama Double Room (Ocean Wing)
This double room has a balcony, cable TV and in room DVD player.
Rates / book on FlyerTrip →Premier Double Room (Ocean Wing)
Featuring a balcony, this air-conditioned room has a TV, mini-bar and personal safe. Private bathroom has a bathtub.
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Premier Twin Room (Ocean Wing)
The spacious twin room provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
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Seaside Staycation - Deluxe Double Room Sea View
A seating area with a flat-screen TV, air conditioning and a balcony are offered in this spacious double room. The unit has 1 bed.
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Seaside Staycation - Deluxe Twin Room Sea View
A seating area with a flat-screen TV, air conditioning and a balcony are available in this spacious twin room. The unit has 2 beds.
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Seaside Staycation - Ocean Club Double
The spacious air-conditioned double room offers a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as sea views. The unit offers 1 bed.
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Seaside Staycation - Ocean Club Twin
The spacious air-conditioned twin room provides a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as sea views. The unit offers 2 beds.
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Seaside Staycation - Panorama Double Room
A seating area with a flat-screen TV, air conditioning and a balcony are featured in this spacious double room. The unit offers 1 bed.
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Seaside Staycation - Premier Double Room
The spacious air-conditioned double room offers a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.
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Seaside Staycation - Premier Twin Room
The spacious air-conditioned twin room features a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.
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Panoramic Suite, 2 Twin Beds (Ocean Wing)
<p><strong>2 Twin Beds</strong></p><p>Features a private balcony</p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch LED TV with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p>Non-Smoking</p>
Rates / book on FlyerTrip →Suite, 1 King Bed (Mactan)
<p><strong>1 King Bed</strong></p><p>Features a private balcony</p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch LED TV with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p>Non-Smoking</p>
Rates / book on FlyerTrip →Suite, 1 King Bed (Main Wing Veranda)
<p><strong>1 King Bed</strong></p><p>Features a private balcony</p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch LED TV with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p>Non-Smoking</p>
Rates / book on FlyerTrip →Facilities · 100
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
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