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Sheraton Grand Rapids Airport Hotel

★★★★·8.7/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Comprehensive recycling policyNo single-use plastic strawsNo single-use plastic stirrers24-hour front deskGardenLuggage storageAll 42 facilities +
Review
Official

At Sheraton Grand Rapids Airport Hotel, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided. Desire to unwind? Make the most of your visit at Sheraton Grand Rapids Airport Hotel with accessible amenities such as daily housekeeping. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Sheraton Grand Rapids Airport Hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A few accommodations at Sheraton Grand Rapids Airport Hotel also include unique design elements like a balcony or terrace. A number of rooms feature cable TV for guest amusement and enjoyment. In certain chosen rooms, instant tea is conveniently available for your use. At Sheraton Grand Rapids Airport Hotel, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

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Guest scores & sentiment

From 285 guest reviews · multi-source · as of 2026-07-10

Guests praise friendly staff, amenities (pool, restaurant, lounge), and comfortable rooms. Common complaints include outdated/damaged rooms, pool hygiene/heating issues, inconsistent breakfast quality, booking errors, and noise.

Dimension scores · cross-source

Facilities8.6
Surroundings8.6
Location8.2
Service7.4
Cleanliness7.2
Value7.0
PraisedExcellent and friendly staff service · Convenient location near airport · Comfortable and clean rooms · Good dining options
ComplaintsSome facilities are dated · AC or temperature control issues · Noise disturbances · Inconsistent cleaning maintenance

KEYGood for families/business valuing service/pool. Verify room type, inspect facilities, and dine off-peak.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the transportation?
The hotel has a convenient location with an 8.2 rating. Free self-parking is available, making it ideal for drivers.
diningWhat are the dining and breakfast options?
Dining includes a restaurant, café, bar, and poolside bar. Breakfast is available for a surcharge, but reviews note inconsistent quality and service.
familyIs this hotel suitable for families?
While some family guests praised the pool and hot tub, the system indicates children are not allowed. Please contact the hotel directly to confirm child policies before booking.
businessHow is the experience for business travelers?
Business travelers (109 reviews) appreciate the 24-hour business center, meeting rooms, and good service/location scores. However, some report issues with outdated facilities, AC faults, and noise.
coupleIs this hotel suitable for couples?
Couples (20 reviews) highlight friendly staff and clean rooms. However, some find beds too firm, breakfast lacking, and facilities old, leading to mixed views on value.
roomHow are the room facilities and comfort?
Rooms feature plush pillowtop beds and modern amenities, with comfort praised. However, cleanliness scores (7.2) reflect issues with outdated decor, dirty carpets, and maintenance problems in some units.
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