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REF Omiya by VESSEL HOTELS

★★★★·9.4/ 10Excellent
·Hotels
2020 opened· 197 rooms· Check-in 02:00 PM / out 11:00 AM
Air conditioningLift / ElevatorLuggage storageFax/photocopyingSaunaParkingAll 43 facilities +
Review
Official

At REF Omiya by VESSEL HOTELS, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at taxi offered by REF Omiya by VESSEL HOTELS simplify the organization of your excursions, tourist activities, and other adventures in Saitama. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. Always look your best in your preferred attire with the laundromat and laundry service provided at REF Omiya by VESSEL HOTELS. Desire to unwind? Make the most of your visit at REF Omiya by VESSEL HOTELS with accessible amenities such as daily housekeeping. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. In certain chosen rooms, a refrigerator is conveniently available for your use. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and towels, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at REF Omiya by VESSEL HOTELS, you can always indulge in a scrumptious meal on-site. At REF Omiya by VESSEL HOTELS, affordable refreshments are available 24/7 through the convenient vending machines on-site. At REF Omiya by VESSEL HOTELS, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to steam room and sauna for ultimate relaxation.

04

Guest scores & sentiment

From 578 guest reviews · multi-source · as of 2026-07-04

Guests praised location, design, breakfast, and onsen. Main complaints involved hard beds, thin walls, poor laundry drying, and drainage issues.

Dimension scores · cross-source

Cleanliness9.5
Surroundings9.4
Facilities9.2
Value9.1
Service9.1
Location8.8
PraisedExcellent location · New and clean facilities · High cost-performance · Free drinks and baths
ComplaintsBathwater not hot enough · Mosquitoes in rooms · AC malfunction · Poor soundproofing

KEYSuitable for design-conscious travelers. Avoid if sensitive to firm beds or noise.

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