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Crowne Plaza Manila Galleria by IHG

★★★★·9.1/ 10Excellent
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2005 opened · 2022 renovated· 263 rooms· Check-in 03:00 PM / out 12:00 PM
Express check-outMeeting roomsFitness facilities24-hour front deskLuggage storageExpress check-in/check-outAll 52 facilities +
Review
Official

Seize the day and enjoy your stay at one of Manila's premier business hotels. The Crowne Plaza Manila Galleria is in the heart of Ortigas, a bustling business and commercial district home to multinational firms, government agencies, and major financial institutions. With top-notch amenities and direct access to Robinsons Galleria, one of Ortigas's biggest shopping malls, the Crowne Plaza Manila Galleria is the ideal work-and-play destination for connected travelers. Experience productivity and relaxation in our well-appointed, recently renovated guest rooms, featuring luxurious bedding, soft furnishings, modern technology, and the finest amenities to refresh you upon arrival. As a club guest member, enjoy our exclusive Club Lounge on the nineteenth floor, offering quiet workspaces, complimentary snacks and beverages, and charming city views. Gastronomic journeys await at our all-day dining restaurant, Seven Corners, where you can enjoy an elevated dining experience inspired by the world's top cuisines. Or rediscover Chinese cuisine at the award-winning Xin Tian Di and savor the best culinary creations from the Orient. From small gatherings to major business conferences, let our dedicated events team make your next event a dream come true. Our flexible meeting, conference, and event spaces, including our pillarless grand ballroom, offer 34, 000 square feet of space to accommodate up to 1, 500 guests.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise exceptional, personalized staff service and prime mall-connected location. Rooms are spacious and clean. Cons include aging facilities, AC issues, poor soundproofing, hot water restrictions, and occasional breakfast delays.

Dimension scores · cross-source

Location9.1
Service9.0
Surroundings9.0
Cleanliness8.8
Facilities8.5
Rooms8.4
Value8.4
PraisedWarm and attentive staff · Spacious and clean rooms · Convenient mall-connected location · Excellent Club Lounge experience
ComplaintsAC malfunction and slow repair · Pool area exterior renovation · Poor soundproofing affects sleep · Light leakage and uncomfortable bedding

KEYIdeal for service-focused travelers and shoppers. Check AC/hot water beforehand; noise-sensitive guests should be cautious.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are the nearby conveniences?
Centrally located next to Robinsons Galleria Mall, with easy access to SM Megamall and Greenhills. Ideal for shopping and leisure.
serviceWhat is the level of service at the hotel?
Highly rated (9.0) for exceptional, personalized staff service. Guests often receive upgrades and special touches. 99% recommendation rate.
diningIs the breakfast and dining selection extensive?
Seven Corners offers international cuisine and 24-hour room service. Breakfast is varied but incurs a charge and may have occasional delays.
roomWhat are the room conditions and their pros and cons?
Rooms are spacious and clean (8.4 rating). Cons include aging facilities, poor soundproofing, light leakage, and occasional AC issues.
policyWhat are the check-in/out times? Are pets or children allowed?
Check-in is at 15:00 and check-out at 12:00. Pets and children are not allowed according to hotel policy.
memberWhat official perks do IHG One Rewards members get?
Diamond members get bonus points, free breakfast, welcome amenities, and possible late checkout/upgrades. Gold/Platinum/Silver get bonus points and possible late checkout.
No checkout or paid ranking here — commission never drives content.
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