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The Veil Hotel

★★★★★·9.3/ 10Excellent
·Hotels
2020 opened· 47 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableClubhouseHealth or beauty spa nearbyAir conditioningLift / ElevatorLuggage storageAll 78 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and shuttle at the hotel ensure effortless exploration of Nur-Sultan. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Reception services featuring safety deposit boxes are available to cater to your requirements. Repeatedly enjoy your best-loved attire with the aid of the laundry service available at The Veil Hotel. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at The Veil Hotel. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.

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Guest scores & sentiment

From 81 guest reviews · multi-source · as of 2026-07-13

Guests praise the striking architecture, spacious rooms, and excellent dining, especially breakfast. Staff are generally friendly. Common complaints include AC failures or overheating, impractical bathroom layouts (sink outside), lack of towel hooks/gym, and the location requiring taxis.

Dimension scores · cross-source

Cleanliness9.5
Service9.2
Surroundings9.2
Value9.1
Location9.1
Facilities9.1
PraisedExcellent breakfast · Unique design · Spacious and comfortable rooms · Good restaurants and SPA
ComplaintsPoor temperature control in winter · No gym facilities · Noisy air conditioning · Unstable WiFi

KEYSuitable for design-focused leisure travelers. Avoid winter stays due to heat issues. Business guests may find it less practical.

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