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Prince of Wales

★★★★·9.1/ 10Excellent
·Hotels
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorAll 39 facilities +
Review
Official

Throughout the day, engage in the entertaining activities available at Prince of Wales. Make sure to discover the readily available beach at hotel. Unwind by the pool at hotel and cherish a leisurely moment.

04

Guest scores & sentiment

From 488 guest reviews · multi-source · as of 2026-07-05

Guests praise the Victorian charm, central location, and attentive service. Common complaints include aging room facilities, lack of elevators, inconsistent dining quality, and high prices.

Dimension scores · cross-source

Location9.8
Service9.2
Cleanliness9.2
Facilities9.2
Value8.4
PraisedExceptional and attentive staff service · Prime location near attractions · Charming Victorian decor · Comfortable and quiet rooms
ComplaintsAging facilities needing maintenance · Inconvenient stairs for luggage · Equipment failures in some rooms · Questioned value for money

KEYIdeal for history lovers accepting stairs. Verify room features and manage dining expectations.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What attractions are nearby?
The location is excellent with a 9.8 score. It is centrally located near Lake Ontario, close to Fort George and historic wineries.
coupleIs it suitable for couples? Are there romantic experiences?
Highly recommended. Couples praise the Victorian decor and attentive service, including flower deliveries and rose turndown service.
familyWhat convenient facilities are available for families with children?
Children are allowed with kid meals available. Features include an indoor heated pool and shallow end. Note that some buildings lack elevators.
diningWhat dining options are available? How is the quality?
Features Noble Restaurant for afternoon tea and Churchill Lounge for French dishes. Dining reviews are mixed, with some noting slow service or limited breakfast options.
roomHow are the room facilities? Any things to note?
Rooms feature flat-screen TVs, WiFi, and soundproofing with elegant decor. However, some guests report aging facilities like AC issues or missing lamps.
serviceHow is the level of hotel service?
Service is highly praised with a 9.2 dimension score. Staff are attentive and friendly, with many guests highlighting personalized care like rose turndown service.
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