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Chalet Hotel Kaya

★★★★·9.1/ 10Excellent
·Hotels
Check-in 04:00 PM / out 12:00 PM
Health or beauty spa nearbySwimming poolFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 73 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the ski-in/ski-out access, modern facilities, and exceptional staff service. Food quality is generally high. Main drawbacks include inconsistent room conditions (lighting, age), noise from teenagers in the spa, and occasional issues with soundproofing and rigid booking policies.

Dimension scores · cross-source

Location10.0
Service9.0
Facilities9.0
Surroundings9.0
Cleanliness8.8
Value8.0
PraisedSki-in/ski-out access · Friendly and professional staff · High-quality dining · Spacious and comfortable rooms
ComplaintsNoise disturbances · Lack of kids' facilities · Occasional hygiene issues · Service communication barriers

KEYIdeal for families seeking convenient skiing and premium service. Verify room specifics, avoid spa peak hours for noise, and consider soundproofing needs.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?
Located in the Three-Valleys ski area with a perfect 10/10 location score. Offers ski-in/ski-out access and convenient ski storage.
diningIs the dining variety rich? How is breakfast?
Features a restaurant, coffee shop, and bar serving Savoy and international cuisine. Breakfast is praised as rich and delicious.
familyIs it suitable for families with children?
Children are allowed with kid meals available. However, some families note a lack of playgrounds and occasional noise in the spa area.
businessIs it convenient for business travel? Are there meeting facilities?
Offers 24-hour reception, luggage storage, fax/copying, and accessibility features. Suitable for rest after skiing.
coupleHow is the experience for couples? Are rooms comfortable?
Most rooms have balconies with stunning views. Couples praise the attentive service and cleanliness, but watch out for poor lighting or soundproofing in some rooms.
roomWhat are the room facilities and service standards?
Air-conditioned rooms with private bathrooms, free Wi-Fi, and strict cleaning protocols. Cleanliness scores 8.8, though some rooms feel dated.
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