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Sofitel London Gatwick

★★★★·9.3/ 10Excellent
·Hotels
2022 renovated· 518 rooms· Check-in 2:00 PM / out 12:00 PM
Fitness facilities (surcharge)Free beach shuttleAir conditioningFamily roomsLift / ElevatorLuggage storageAll 68 facilities +
Review
Official

Travel stress-free at Sofitel London Gatwick with direct corridor access straight from the hotel lobby to Gatwicks North Terminal. Savour culinary delights as you choose from 4 delicious restaurants and refreshing hot buffet breakfast is served daily in Le petit reveur. Club Millesime rooms boast runway views and access to the exclusive Club Lounge with all-inclusive bites and drinks. The Park and Fly package offers stress-free travel with the ability to park, stay, travel and return home in style.

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Guest scores & sentiment

From 347 guest reviews · multi-source · as of 2026-07-08

Guests praise the prime location, staff service, and comfort. Complaints focus on AC key-card dependency, dated facilities, high bar prices, and breakfast exclusions.

Dimension scores · cross-source

Location10.0
Surroundings9.4
Cleanliness9.2
Service9.0
Facilities8.7
Value8.0
Rooms7.9
PraisedConvenient location · Comfortable beds · Clean rooms · Excellent breakfast
ComplaintsSlow bar service · Outdated/missing amenities · Long elevator waits · Noise disturbances

KEYIdeal for early flights. Keep key card in for AC; verify dining inclusions.

FAQ · grounded in hotel data & reviews

locationHow far is this hotel from Gatwick Airport? Is transport convenient?
The hotel is seamlessly connected to the North Terminal via a covered walkway, with monorail access to the South Terminal. Its location score is a perfect 10.0.
diningWhat dining options are available? Is breakfast included?
There are 3 restaurants and 2 bars offering British-French fusion and casual dining. Reviews indicate breakfast is generally not included in the room rate.
familyIs it convenient for families with children? What kid-friendly facilities are offered?
Children are welcome with family rooms and kids' meals available. Families appreciate the direct link to the North Terminal, though some bathrooms are compact and check-in queues may occur during peak times.
businessWhat are the advantages for business travelers?
The hotel offers a business center, concierge, and soundproof rooms for rest. Business guests highly rate the excellent service (9.0) and convenient airport access, ideal for early flights.
coupleHow is the experience for couples? Is the Club Lounge worth visiting?
Couples highly recommend the Club Lounge experience and praise room cleanliness and bed comfort. However, some reviews note slow bar service efficiency.
roomHow is the soundproofing? Are the facilities new?
Rooms feature soundproofing with an environment score of 9.4, effectively blocking airport noise. However, some guests note dated facilities and that the AC requires a key card to operate.
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