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Serena Kim Boi Resort - Hoa Binh

★★★★·8.6/ 10Recommended
·Resorts
Offsite parking discounted rates availableClubhouseHealth or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolAll 76 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-23

Guests praise the serene natural environment, spacious clean rooms, and friendly staff. Hot springs and pools are popular. Complaints focus on aging facilities (AC noise, poor soundproofing), musty odors in some rooms, mediocre breakfast drinks, and long waits for electric carts on weekends.

Dimension scores · cross-source

Surroundings9.2
Service9.0
Cleanliness8.9
Rooms8.8
Location8.8
Facilities8.6
Value8.5
Wi-Fi6.9
PraisedTranquil and beautiful environment · Friendly and enthusiastic staff · Spacious and comfortable · Fresh and natural air
ComplaintsAging facilities/poor maintenance · Hygiene issues (musty smell/cleaning) · Poor soundproofing · Subpar service experience

KEYIdeal for families seeking tranquility. Avoid weekends to reduce wait times for transport. Inspect room condition upon arrival; sensitive guests should check for noise or odor issues.

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