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Hotel Ceuta Puerta de Africa

★★★★·8.3/ 10Recommended
·Hotels
123 rooms· Check-in 02:00 PM / out 12:00 PM
Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 58 facilities +
Review
Official

This modern hotel is situated at the heart of the bustling tourist area of Ceuta. The hotel is located within easy access of the city centre where guests will find themselves immersed in shopping opportunities, delightful restaurants, bars and entertainment venues. Guests will find themselves within easy access of the attractions the town has to offer, and the stunning, pristine beach is in close proximity to the hotel. The hotel boasts a sleek, sophisticated architectural style, alluring guests into the elegant surroundings of the lobby. The guest rooms are luxuriously appointed, offering striking, contemporary style, functional space and a calming ambience. The hotel affords guests an array of exemplary facilities, catering to their business, dining and leisure needs to the highest degree of excellence.

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Guest scores & sentiment

From 337 guest reviews · multi-source · as of 2026-07-09

Guests praise the central location, friendly staff, and spacious rooms. Common complaints include aging facilities, poor soundproofing, unstable Wi-Fi, and difficult parking.

Dimension scores · cross-source

Location9.3
Rooms8.0
Service7.9
Cleanliness7.9
Value7.4
Facilities7.4
Surroundings7.4
PraisedExcellent location · Friendly and professional staff · Spacious and comfortable rooms · Prime location
ComplaintsOutdated and aging facilities · Poor maintenance and breakdowns · Hygiene details lacking · Reality differs from photos

KEYSuitable for those valuing location and service. Expect older facilities; choose high-floor or inner-view rooms for quietness and confirm parking/WiFi beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is transportation convenient?
Located in the city center next to Marítimo del Mediterráneo Park, it scores 9.3 for location. It offers convenient transport and abundant nearby dining options.
diningWhat are the breakfast and dining options?
The Albufera restaurant serves Spanish and international cuisine. The buffet breakfast is abundant and well-reviewed. A lobby bar and café are also available.
roomWhat are the room facilities like? How is the soundproofing?
Rooms are spacious with AC, TV, minibar, and bathtub/shower. However, some guests note aging facilities and poor soundproofing in street-facing rooms.
serviceHow is the staff service? Is check-in efficient?
Staff are generally praised for being friendly and professional (score 7.9). However, some business and family guests reported slow check-in efficiency and waiting times.
facilityWhat leisure and fitness facilities does the hotel offer?
Facilities include a seasonal outdoor pool, spa with sauna and hot tub, massage, and beauty services. Free Wi-Fi is available, though signal stability varies.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 14:00 and check-out at 12:00. Children are welcome with kid meals available, but pets are not allowed. Wheelchair accessibility is provided.
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