Name: Golden Horse Hotel
Address: 45 New England Road, Pietermaritzburg, ZA

04

Guest scores & sentiment

From 269 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff and clean, modern rooms. Major complaints include poor soundproofing from casino/parking areas, inconsistent breakfast quality/hygiene, and booking price disputes.

Dimension scores · cross-source

Cleanliness9.0

Facilities8.4

Surroundings8.2

Location7.4

Service7.3

Value6.9

＋ PraisedSafe and convenient location · Friendly and professional staff · Clean and comfortable rooms · Convenient underground parking

－ ComplaintsNoise issues · Limited breakfast options · Occasional poor service · Significant noise disturbances

KEYSuitable for those valuing service. Light sleepers should request quiet, high-floor rooms away from parking/streets and verify breakfast details.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

R

Room types · 9

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Presidential Suite

1 × Extra-large double bed (Super-king size)90 ㎡up to 2

The suite provides heating. The unit offers 2 beds.

Rates / book on FlyerTrip →

King Suite

1 × Extra-large double bed (Super-king size)52 ㎡up to 2

The suite features heating. The unit has 2 beds.

Rates / book on FlyerTrip →

Junior Suite

1 × Extra-large double bed (Super-king size)49 ㎡up to 2

The suite offers heating. The unit offers 1 bed.

Rates / book on FlyerTrip →

RoomDouble or Twin Room

Double or Twin Room

1 × Extra-large double bed (Super-king size)45 ㎡up to 2

The twin/double room offers heating. The unit has 1 bed.

Rates / book on FlyerTrip →

Deluxe Double or Twin Room

2 × Twin bed31 ㎡up to 2

The twin/double room features heating. The unit has 2 beds.

Rates / book on FlyerTrip →

Deluxe King Room

1 × Extra-large double bed (Super-king size)31 ㎡up to 2

The double room offers heating. The unit offers 1 bed.

Rates / book on FlyerTrip →

Double or Twin Room

2 × Double bed26 ㎡up to 4

The twin/double room provides heating. The unit offers 2 beds.

Rates / book on FlyerTrip →

Standard Twin Room

2 × Twin bed25 ㎡up to 2

The twin room offers air conditioning and an electric kettle, as well as a private bathroom featuring a bath. The unit offers 2 beds.

Rates / book on FlyerTrip →

Standard Queen Room

1 × Queen bed21 ㎡up to 2

The double room offers air conditioning and an electric kettle, as well as a private bathroom boasting a bath. This double room provides heating and a flat-screen TV. The unit has 1 bed.

Rates / book on FlyerTrip →

F

Facilities · 71

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableHealth or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsPacked lunchesParkingShuttle service (additional charge)Concierge serviceGrocery deliveriesKid mealsLower bathroom sinkEmergency cord in bathroomVisual aids: BrailleAuditory guidanceStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedProperty cleaned by professional cleaning companiesFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionals24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card accessInternet accessExercise/lap poolNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableCasino nearbyBulk dispenser for toiletriesReception hallShopping on siteATM/bankingSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Accessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Golf cartGolfing on siteHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskWheelchair accessible

N

Nearby & map

Sights

1

City Oval

culture

cricket ground

1.8km

2

Harry Gwala Stadium

culture

stadium in Pietermaritzburg, South Africa

1.4km

3

Woodburn Stadium

culture

building in South Africa

837m

4

KwaZulu-Natal National Botanical Garden

park

botanical garden in Pietermaritzburg, South Africa

5.1km

1

2

3

4

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.