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Hotel Keihan Sendai

★★★★·9.4/ 10Excellent
·Hotels
2020 opened· 201 rooms· Check-in 03:00 PM / out 11:00 AM
Air conditioningLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsAll 38 facilities +
Review
Official

Hotel Keihan Sendai offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel. The accommodating team at the reception will aid you with amenities such as luggage storage. Traveling with minimal baggage is achievable at Hotel Keihan Sendai, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Hotel Keihan Sendai is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, the presence of a refrigerator can be found. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.

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Guest scores & sentiment

From 580 guest reviews · multi-source · as of 2026-07-04

Guests praise the new facilities, spacious rooms, convenient location near Sendai Station, ReFa hair dryers, and free Starbucks coffee. Common complaints involve slow self-check-in systems, occasional cold service, repetitive or crowded breakfasts, and minor cleaning oversights.

Dimension scores · cross-source

Cleanliness9.4
Surroundings9.2
Service9.1
Value9.0
Facilities8.9
Location8.8
PraisedSpacious and clean rooms · Modern amenities (ReFa/iPad) · Convenient shopping and dining · Friendly and professional service
ComplaintsFar from Sendai Station · Parking difficulties/cost · Laundry wait times · Average soundproofing

KEYSuitable for travelers valuing space and value. Allow extra time for check-in, avoid peak breakfast hours, and bring personal toiletries like combs.

FAQ · grounded in hotel data & reviews

locationHow far is the hotel from Sendai Station, and is it convenient?
Located near Sendai Station and the morning market (Location score: 8.8). While the walk to JR station is slightly long, the area is rich in dining and shopping, and free Starbucks coffee is provided in the lobby.
diningWhat is included in breakfast? Are there free drinks?
A delicious buffet breakfast is offered (Value score: 9.0), though some guests note repetition or crowding. Free Starbucks coffee is available in the lobby as an added perk.
roomWhat are the highlights of the room facilities? Can large suitcases fit?
Rooms are spacious and clean (Cleanliness score: 9.4), featuring ReFa hair dryers, flat-screen TVs, and AC. Guests confirm ample space for large suitcases and appreciate the wet/dry separated bathrooms.
serviceIs the check-in process convenient? How is the service attitude?
Service scores 9.1 overall, but the self-check-in system is criticized as slow and difficult. Staff may occasionally seem cold, so allow extra time for check-in or seek front desk assistance.
familyIs this hotel suitable for family trips?
Highly recommended. Families praise the modern facilities and spacious rooms (especially triple rooms). Children are allowed, and laundry facilities are available, though breakfast quality may vary.
businessWhat are the advantages for business travelers?
Business travelers value the prime location and spacious, clean new-style rooms. Smart tablet controls, ReFa hair dryers, and free Starbucks enhance comfort. Note that some floors may have facility noise.
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