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L7 Chicago by LOTTE

★★★★·9.4/ 10Excellent
LL7 Hotels·LOTTE HOTEL REWARDS·Hotels
1998 opened · 2024 renovated· 191 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 45 facilities +
Review
Official

L7 CHICAGO BY LOTTE offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi offerings at the hotel enhance the ease of discovering Chicago (IL). Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at L7 CHICAGO BY LOTTE, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at L7 CHICAGO BY LOTTE is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, the presence of a refrigerator can be found. L7 CHICAGO BY LOTTE provides a superb assortment of leisure amenities for guests to enjoy. Unwind after your day by exploring the massage and find warmth and relaxation. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 363 guest reviews · multi-source · as of 2026-07-07

Guests praise the prime location, exceptional staff service, and comfortable room amenities like window seats. Common complaints involve limited closet space, uncomfortable sofa beds, occasional street noise, and minor cleaning oversights.

Dimension scores · cross-source

Location9.8
Cleanliness9.6
Surroundings9.6
Service9.4
Value9.3
Rooms9.0
Facilities8.9
PraisedPrime location · Exceptional staff service · Spacious and comfortable rooms · Thoughtful perks/upgrades
ComplaintsPoor views in some rooms · Elevator issues/delays · Noise in some rooms · Severe street noise

KEYIdeal for travelers valuing convenience and service. Verify housekeeping policies, manage river view expectations, and request higher floors to avoid street noise.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Centrally located in the Loop with a 9.8/10 rating, it is minutes from Millennium Park and the Magnificent Mile, offering easy access to shopping and dining.
serviceWhat is the quality of service like?
Service scores 9.4/10, with guests praising staff like Antonio and Vincent for their exceptional hospitality, often providing upgrades or welcome amenities.
roomWhat are the distinctive features of the rooms?
Rooms score 9.0/10, featuring spacious layouts, 55-inch TVs, yoga mats, and cozy window seats. However, some guests note limited closet hanging space.
familyIs this hotel suitable for families?
Yes, it is family-friendly with spacious rooms and attentive staff. Note that sofa beds may be less comfortable, and elevator waits can occur due to maintenance issues.
businessIs it convenient for business travelers?
Highly convenient for business in the Loop district. Rooms have coffee makers and fast internet. Note that breakfast is expensive and often extra, with occasional service inconsistencies.
coupleAny recommendations for couples?
Couples love the romantic atmosphere and surprise gifts from staff. Book river-view rooms for better scenery, though availability is limited. Enjoy free lobby coffee and evening wine receptions.
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