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Hotel Krone

8.7/ 10Recommended
·Hotels
📍calle 7 # 7-78 · Popayan ↗
Family roomsTerracePrivate check-in/check-outStaff adhere to local safety protocolsHand sanitizer in guest room and key areasFirst aid kit availableAll 17 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests consistently praise the prime central location within walking distance to the lake and castle, along with the exceptionally friendly and attentive staff. The breakfast is highly rated for its variety and quality, and the on-site restaurant serves excellent meals. Rooms are generally spacious and clean. Minor drawbacks include potential street noise, church bells, and occasional requests for better mattresses or pillows.

Dimension scores · cross-source

Cleanliness9.7
Rooms9.6
Location9.6
Wi-Fi9.5
Service9.5
Facilities9.4
Value8.9
＋ PraisedExcellent location · Friendly service · High-quality breakfast · Spacious rooms
－ ComplaintsNighttime noise · Cleanliness issues · Limited amenities · Bed comfort

KEYIdeal for travelers seeking a central lakeside retreat with top-tier dining. Request a quiet room if sensitive to weekend noise or church bells.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are nearby attractions?＋
Located in the city center, it is within walking distance to the lake and castle. It is just 2 km from the airport, making access very convenient.
diningIs breakfast and dining varied?＋
Guests praise the rich, high-quality breakfast including fresh juice. The restaurant food is also excellent, though rooms lack coffee machines, offering only vending options.
roomAre the rooms spacious and well-equipped?＋
Rooms are generally rated as spacious, bright, and clean with good amenities (score 9.6). Some feature balconies for views, ensuring a comfortable stay.
serviceHow is the staff service?＋
Staff are highly praised for being friendly and attentive (score 9.5). The front desk ensures needs are met, contributing to a positive guest experience.
pros_consWhat are the pros and cons of staying here?＋
Pros: Prime location, great breakfast, friendly staff, clean rooms. Cons: Weekend noise/church bells may disturb sleep; some mattresses need improvement; occasional sensor issues.
policyWhat are the check-in and check-out times?＋
Check-in is at 11:00 and check-out at 12:00. Private check-in/out services are available, along with a tour desk to assist with itineraries.
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