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Crowne Plaza New Orleans French Qtr - Astor by IHG

★★★★★·8.0/ 10Recommended
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2011-04-26 opened· 693 rooms· Check-in 04:00 PM / out 11:00 AM
Express check-outMeeting roomsFitness facilities24-hour front deskLuggage storageExpress check-in/check-outAll 33 facilities +
Review
Official

Crowne Plaza New Orleans French Qtr - Astor By IHG provides flawless service and all the necessary facilities for visitors.Remain linked during your visit by utilizing the complimentary internet access available.Experience the wonders of New Orleans (LA) with ease by utilizing the services provided at taxi. Parking is accessible, supplied by the hotel for guests who arrive by car.Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel.The hotel is completely smoke-free.In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television, in-room video streaming and cable TV as a part of their stay.In select rooms, the hotel offers visitors access to a coffee or tea maker. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at Crowne Plaza New Orleans French Qtr - Astor By IHG, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Experience unparalleled comfort as groceries can be brought right to your room at Crowne Plaza New Orleans French Qtr - Astor By IHG through their distinctive delivery assistance. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its shared kitchen. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Earned with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, Elite status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 678 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime French Quarter location and exceptional, personalized staff service. Common complaints include aging facilities, room maintenance issues like AC or plumbing, noise disturbances, and long check-in waits.

Dimension scores · cross-source

Location9.4
Cleanliness8.5
Rooms8.3
Value8.0
Service8.0
Surroundings8.0
Facilities7.5
PraisedPrime location · Helpful front desk · Convenient luggage storage · Good security measures
ComplaintsExorbitant parking fees · Severe noise issues · Aging or faulty facilities · Hard beds

KEYIdeal for location-focused travelers. Expect aging facilities, request non-elevator rooms, and allow extra time for check-in.

FAQ · grounded in hotel data & reviews

locationHow is the location? What is nearby?
The location is excellent with a 9.4 rating. It is in the heart of the French Quarter, steps from Bourbon Street and Canal Street.
diningWhat are the dining options?
Daily cooked-to-order breakfast is available for a surcharge. Guests can dine at Dickie Brennan’s Bourbon or relax at the bar/lounge.
businessIs it suitable for business travelers?
Yes, it features 32,000 sq ft of event space and a 24-hour business center. However, some guests noted noise issues and occasional AC/plumbing problems.
familyIs it family-friendly? Are there kids' facilities?
Note: Children are not allowed. Facilities are aging, and some rooms lack fridges/microwaves, making it less ideal for families.
coupleHow is the experience for couples? Is it quiet?
Great location and comfortable beds. However, street noise from Bourbon Street can be loud, and some rooms have poor lighting.
serviceHow is the staff service?
Service is highly praised (8.0 rating). Staff are attentive, but check-in waits can be long during peak times.
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