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Costa Mesa Marriott

★★★★·9.1/ 10Excellent
MMarriott Hotels & Resorts·Marriott Bonvoy·Hotels
Check-in 04:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 56 facilities +
Review
Official

Get more for your money at the Quality Inn hotel in West Springfield, MA near Six Flags New England. Located off Interstate 91, this smoke-free hotel is part of the Springfield metro area and is near Naismith Memorial Basketball Hall of Fame, Bradley International Airport, Eastern States Exposition, University of Massachusetts Amherst and Amherst College. Get more value with amenities like free breakfast, free WiFi, a seasonal outdoor pool, an on-site restaurant, a business center and a free newspaper. Rooms include a TV, coffee maker and hair dryer. Some rooms have irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

25 to 49 Qualifying Nights in a calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests highly praise staff hospitality, with many named employees commended. Rooms are spacious, clean, and quiet. Location is convenient. Main complaints include limited M Club offerings, occasional maintenance delays, and room type mismatches.

Dimension scores · cross-source

Location9.5
Cleanliness9.4
Service9.2
Value9.1
Surroundings8.8
Facilities8.7
PraisedExceptional and personalized staff service · Spacious, comfortable, and quiet rooms · Convenient location · Efficient and smooth check-in
ComplaintsLimited M Club food options · Missing microwaves in some rooms · Loyalty benefits not recognized · Poor air conditioning performance

KEYIdeal for those valuing service. Manage expectations for M Club dining; confirm room types when booking.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what are the nearby conveniences?
With a location score of 9.6, guests find it convenient and close to shopping malls.
serviceWhat is the level of service at the hotel?
Service scores 9.3; guests highly praise staff hospitality, with many employees like Michael and Adrian commended.
roomWhat are the room conditions? Are they spacious and clean?
Rooms are spacious, clean, and quiet with a cleanliness score of 9.5. However, room type mismatches may occasionally occur.
diningAre breakfast and dining options plentiful?
Hemingway's offers American cuisine. However, M Club dining is limited and closes early, which some guests complain about.
facilityWhat fitness and leisure facilities does the hotel offer?
Features include a heated outdoor pool, hot tub, and fitness center (surcharge). The pool has shallow ends and safety fences.
memberWhat official perks do Marriott Bonvoy members get?
Official perks: Silver+ get bonus points; Gold/Titanium/Ambassador get welcome amenities; Platinum/Titanium/Ambassador get lounge access and late checkout. Breakfast benefits vary.
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