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Moon&Chalice

★★★·8.6/ 10Recommended
·Hotels
35 rooms· Check-in 02:00 PM / out 12:00 PM
24-hour front deskLuggage storageExpress check-in/check-outFree WiFiConcierge serviceLibraryAll 15 facilities +
Review
Official

At Moon and Chalice, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Amenities at taxi offered by Moon and Chalice simplify the organization of your excursions, tourist activities, and other adventures in Kunming. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Moon and Chalice. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to bottled water, instant coffee, instant tea and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Moon and Chalice, experience the ease of having groceries brought straight to your accommodation through their efficient service.

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Guest scores & sentiment

From 91 guest reviews · multi-source · as of 2026-07-19

Guests praise the prime Old Town location, historic charm, and exceptional staff service, particularly Manager Ling Ling. Main drawbacks include lack of air conditioning in some rooms and street noise, though windows help. Minor complaints exist regarding room amenities.

Dimension scores · cross-source

Service9.4
Cleanliness9.2
Surroundings9.2
Facilities9.0

KEYIdeal for culture lovers. Summer guests sensitive to heat should verify AC availability. Light sleepers near the street should request earplugs or quieter rooms.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what attractions are nearby?
Located in the heart of Kunming's Old Town near Nancheng Mosque and Green Lake Park, guests highly praise its prime location for exploring local culture.
serviceWhat is the quality of service like?
With a service score of 9.4 and a 99% recommendation rate, guests specifically praise Manager Ling Ling and the staff's exceptional hospitality.
roomWhat are the pros and cons of the rooms?
Rooms are clean and charming but some lack AC (fans only) and face street noise. Guests sensitive to quiet should request specific rooms or prepare for noise.
diningWhat dining options does the hotel offer?
The hotel features an on-site restaurant, snack bar, and lounge. Breakfast is available at a surcharge, offering convenient dining options for guests.
facilityWhat main facilities and conveniences are available?
Amenities include free WiFi, 24-hour front desk, luggage storage, and express check-in. The smoke-free property has a facility score of 9.0 and is near hiking trails.
policyWhat are the check-in/out times and pet policy?
Check-in is at 14:00 and check-out at 12:00. The hotel does not allow pets or children. Please plan your stay accordingly.
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