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Marriott's Crystal Shores

★★★·9.1/ 10Excellent
·Resorts
Check-in 04:00 PM / out 10:00 AM
Electric car charging stationFirepit24-hour front deskSaunaFree WiFiPicnic areaAll 31 facilities +
Review
Official

At Marriott's Crystal Shores, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as safety deposit boxes. At the hotel, utilize the convenient dry cleaning service to maintain your preferred travel attire fresh, allowing you to pack lighter. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Marriott's Crystal Shores. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. In certain chosen rooms, instant tea is conveniently available for your use. At Marriott's Crystal Shores, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the beachfront location, spacious clean villas, and friendly staff. Common complaints include long elevator waits, noise from neighbors or service vehicles, and obstructed views due to public access.

Dimension scores · cross-source

Location10.0
Service9.0
Facilities8.8
Cleanliness8.8
Surroundings8.8
Value8.0
PraisedSpacious villas with full amenities · Kid-friendly pools and slides · Convenient beach and pool access · Clean environment
ComplaintsPoor service attitude · Maintenance and aging issues · Noise disturbances · Elevator breakdowns

KEYIdeal for families seeking space. Avoid peak seasons to reduce elevator waits; request high floors away from elevators for quiet.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is it near the beach?
The hotel boasts a perfect beachfront location with a dimension score of 10.0, offering direct access to the beach and sand.
familyIs this hotel suitable for families? What child-friendly facilities are there?
Highly recommended by 68 family travelers for spacious villas with kitchens and water slides. Note that elevator waits can be long during peak seasons.
coupleWhat is the experience for couples? Is the environment quiet?
Couples praise the spacious villas and sunset views. However, noise disturbances and public access affecting privacy have been noted by some guests.
roomWhat are the room facilities? Are there kitchens?
Rooms are spacious and clean (score 8.8), featuring air conditioning, 55-inch TVs, premium bedding, and kitchens. Large balconies offer great views.
diningWhat dining options are available at the hotel?
Dining options include Stilts Bar & Grill and two vibrant bars/lounges. In-room kitchens allow for self-catering as well.
facilityWhat leisure and fitness facilities does the hotel offer?
With a facility score of 8.8, the hotel offers three pools, hot tubs, a waterslide, 24-hour fitness center, sauna, and firepits. Golfing is available nearby.
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