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The Franklin on Rittenhouse, A Boutique Hotel

★★★★·9.4/ 10Excellent
·Hotels
Air conditioningLift / ElevatorLuggage storageSafety deposit boxConcierge serviceStaff adhere to local safety protocolsAll 26 facilities +
Review
Official

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Make yourself at home in one of the 20 individually decorated guestrooms, featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, as well as phones with free local calls. Distances are displayed to the nearest 0. 1 mile and kilometer. Rittenhouse Row - 0. 1 km / 0. 1 mi- Rittenhouse Square - 0. 1 km / 0. 1 mi- Walnut Street - 0. 4 km / 0. 2 mi- Liberty Place - 0. 5 km / 0. 3 mi- Academy of Music - 0. 5 km / 0.

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Guest scores & sentiment

From 322 guest reviews · multi-source · as of 2026-07-09

Guests praise the prime Rittenhouse location, unique boutique decor, comfortable beds, and exceptional staff service, especially the speakeasy bar. Common complaints include dated room fixtures, lack of elevators, noise from stairs/streets, and inconsistent housekeeping requiring requests.

Dimension scores · cross-source

Location10.0
Service9.9
Cleanliness9.5
Value9.0
Facilities9.0
PraisedPrime location · Friendly staff · Comfortable rooms · Safe environment
ComplaintsNoise issues · Limited facilities · Short breakfast hours · Maintenance issues (AC/safe)

KEYIdeal for design-focused travelers valuing location; expect no elevator, potential noise, and request housekeeping.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What attractions are nearby?
It is excellently located next to Rittenhouse Square, just 2 blocks from Locust Train Station. Nearby attractions include the Benjamin Franklin House, making it perfect for exploring central Philadelphia on foot.
serviceHow is the service level? Are the staff friendly?
With a service score of 9.9, guests consistently praise the enthusiastic and professional staff. The hotel offers 24-hour concierge and nightly turndown service, ensuring a highly responsive and personalized experience.
coupleIs it suitable for couples? What makes it special?
Highly recommended for couples, with 166 reviews praising the romantic atmosphere and comfortable beds. Some rooms feature cozy fireplaces, and the hidden speakeasy bar adds a unique, intimate touch.
diningHow is the breakfast and dining selection?
Breakfast quality is praised, though some note limited variety or later serving times. The attached speakeasy bar is a standout highlight, offering a unique dining and drinking experience.
roomWhat are the room facilities like? Any things to note?
Rooms feature unique decor, plasma TVs, and marble bathrooms. However, some fixtures may be dated or malfunctioning (e.g., AC or safe). Storage space is limited, so pack light.
facilityDoes the hotel have an elevator? Is luggage handling easy?
While facilities list an elevator, many guests report lack of access or malfunctions, causing inconvenience with luggage. Contact the hotel in advance if you have heavy bags to arrange assistance.
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