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Compass

★★★★·8.8/ 10Recommended
·Apartments
Air conditioningGrocery deliveriesStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusHand sanitizer in guest room and key areasAll 23 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the prime location near Nagano Station, spacious clean apartments with well-equipped kitchens, and responsive hosts. Main complaints involve the lack of an elevator with narrow stairs making luggage handling difficult, along with issues regarding firm mattresses, uncomfortable pillows, and occasional laundry noise.

Dimension scores · cross-source

Service9.5
Wi-Fi9.3
Location9.3
Cleanliness9.3
Rooms9.2
Value9.2
Facilities9.0
PraisedSpacious and comfortable · Excellent location near station · Well-equipped kitchen · Responsive and helpful host
ComplaintsNo elevator and narrow stairs · Difficult to carry large luggage · Laundry machine noise disturbance · Bathroom details lacking (no tub/few hooks)

KEYIdeal for light packers or families cooking meals. Avoid upper floors if carrying heavy luggage or with mobility issues; check mattress preferences beforehand.

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