Name: Otter Hotel
Address: No. 220, Shigang Road, Jinhu, TW

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the modern design, cleanliness, staff, rooftop pools, and free parking/bus passes. Common complaints involve noisy AC, firm pillows, poor sound/light insulation in some rooms, lack of complimentary in-room drinks, and expensive dining.

Dimension scores · cross-source

Rooms9.4

Facilities9.4

Cleanliness9.3

Service9.2

Location9.0

Wi-Fi8.7

Value8.4

＋ PraisedCleanliness & Design · Rooftop Hot Tubs & Views · Friendly Staff · Parking & Shuttle

－ ComplaintsRemote Location · Room Amenities (Pillows/Door) · No Complimentary Tea/Coffee · Invoice Issues

KEYSuitable for those valuing facilities/service. Noise-sensitive guests should request quiet rooms or bring earplugs. Those expecting free minibars should verify. Use the free shuttle as it is far from downtown.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Quadruple Room with Garden View

2 × Queen bed25 ㎡up to 4

Offering free toiletries, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned quadruple room offers a flat-screen TV, soundproof walls, a wardrobe, an electric kettle as well as mountain views. The unit offers 2 beds.

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Double Room with Garden View

1 × Queen bed20 ㎡up to 2

Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, soundproof walls, a wardrobe, an electric kettle as well as mountain views. The unit has 1 bed.

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Standard Double Room

1 × Queen bed15 ㎡up to 2

Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, soundproof walls, a wardrobe and an electric kettle. The unit offers 1 bed.

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Standard Twin Room

2 × Twin bed15 ㎡up to 2

Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV, soundproof walls, a wardrobe and an electric kettle. The unit offers 2 beds.

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street_viewTwin Room with Balcony

Twin Room with Balcony

1 × Twin bed / 1 × Extra-large double bed (Super-king size)15 ㎡up to 3

The twin room provides air conditioning, soundproof walls, a balcony with a quiet street view as well as a private bathroom featuring a shower. The unit offers 2 beds.

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Facilities · 66

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSoundproof roomsFacilities for disabled guestsCar hireParkingTerraceShared lounge/TV areaShuttle service (additional charge)Concierge serviceKid mealsLower bathroom sinkEmergency cord in bathroomVisual aids: BrailleAuditory guidanceStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests availableDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card accessMobile app for room serviceInternet accessJapanese gardenExpress check-inNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableBulk dispenser for toiletriesBicycle-friendly propertyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Accessible train station shuttleAccessible shuttleFree wired internetFront desk (limited hours)Non-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughoutWheelchair accessible

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Nearby & map

Sights

1

Kinmen National Park

nature

national park in Kinmen County, Taiwan

5.0km

2

Mount Taiwu

nature

mountain in Kinmen

2.2km

3

Kinmen Ceramics Museum

museum

museum in Jinhu, Kinmen, Taiwan

665m

4

Kinmen Military Headquarters of Qing Dynasty

museum

museum in Kinmen, Taiwan

9.5km

5

Chastity Arch for Qiu Liang-gong's Mother

monument

paifang in Jincheng, Kinmen, Taiwan

9.5km

6

Wentai Pagoda

place_of_worship

pagoda in Kinmen County

10.0km

1

2

3

4

5

6

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.