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Hilton Albany

★★★★·7.9/ 10Good
HHilton Hotels & Resorts·Hilton Honors·Hotels
1981 opened · 2026 renovated· 385 rooms· Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 43 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Experience the wonders of Albany (NY) with ease by utilizing the services provided at shuttle. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. Repeatedly enjoy your best-loved attire with the aid of the dry cleaning service available at Hilton Albany. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with blackout curtains to improve your stay. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television, in-room video streaming and cable TV as a part of their stay. In select rooms, the hotel offers visitors access to instant tea. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at Hilton Albany, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Hilton Albany provides a superb assortment of leisure amenities for guests to enjoy. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or USD 6,000 eligible spend during any calendar year. Members must re-qualify each calendar year; achieved elite status is kept for the rest of the calendar year earned and the following calendar year.
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Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Hilton Albany · 希尔顿金卡入住报告(2022年10月)

  • 这个酒店可以说是非常的差,老旧人多,偶尔赶上附近有活动check in也许排队1h,各种会员也如此哦。最后statement也乱收钱,明明没有开车,被收了停车费,早饭酒店写的是可以点餐那种。结果就是酒店的自助餐,非常难吃而且价格21刀左右。就和hampton,hyatt place免费早餐一样。那些早餐免费。这家竟然收如此高的费用。没人收拾桌子,管理混乱至极。真的劝退这家酒店。Plus这个酒店就如同这个城市一样萧条。
2023-04-22

****8e2d1 · 2023-04-22 · Source ↗

See all 1 reports →
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Guest scores & sentiment

From 301 guest reviews · multi-source · as of 2026-07-09

Guests praise the exceptional, friendly staff service and convenient location. Rooms are generally clean and comfortable, though some note aging building infrastructure and occasional maintenance issues like AC or drainage problems. Breakfast quality varies, and parking fees are mentioned.

Dimension scores · cross-source

Location9.0
Surroundings7.2
Service7.0
Cleanliness7.0
Value7.0
Facilities6.8
PraisedEnthusiastic and professional staff · Good dining experience · Convenient and safe location · Friendly and professional staff
ComplaintsOutdated facilities and poor maintenance · Uncontrollable AC temperature · Room cleanliness issues · Poor soundproofing

KEYSuitable for guests prioritizing service. Expect aging facilities; verify room condition and check breakfast/parking details beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location and what is nearby?
Located in the heart of Albany near the Capitol Building, it offers a prime location with a dimension score of 9.0, ideal for both business and leisure.
diningWhere can I have breakfast and how is the quality?
Breakfast is served at Wester’s Corner. Reviews indicate inconsistent quality and limited options for a fee, so it is advisable to check details beforehand.
serviceIs the service attitude good?
Yes, service is a highlight. Guests highly praise the friendly and professional staff, with a service dimension score of 7.0, often mentioning specific employees.
roomAre the rooms new and what are common issues?
Rooms show signs of age. While some renovated rooms are comfortable, issues like AC failures, drainage problems, and noise are reported. Check equipment upon arrival.
facilityDoes the hotel have a gym and pool?
Yes, there is an indoor pool and fitness facilities. Note that fitness access may incur a surcharge. Other amenities include a coffee shop and concierge service.
policyWhat are the check-in and check-out times?
Check-in is at 16:00 and check-out is at 11:00. Express and contactless services are available for efficient processing.
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