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Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

★★★★★·8.6/ 10Recommended
·Hotels
Check-in 03:00 AM / out 11:00 AM
Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsLuggage storageParkingAll 42 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring luggage storage are available to cater to your requirements. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Maintain your cleanliness and feel revitalized using towels available in select guest restrooms. Hotel Casa Tortuga Tulum Cenotes Park provides a superb assortment of leisure amenities for guests to enjoy. Begin your holiday perfectly by taking a plunge into the swimming pool.

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Guest scores & sentiment

From 311 guest reviews · multi-source · as of 2026-07-10

Guests praise the included cenote park, spacious modern rooms, and friendly staff. Common complaints include remote location requiring a car, limited dining hours, poor condition of older lofts, insects, noise, and crowded cenotes.

Dimension scores · cross-source

Facilities8.5
Surroundings8.4
Service7.5
Location7.5
Value7.3
Cleanliness6.8
PraisedIncluded guided cenote park access · Spacious, clean, and comfortable rooms · Good value for money · Beautiful natural jungle setting
ComplaintsRemote location requires a car · Limited dining options and early closing · Many insects/mosquitoes · Maintenance issues

KEYBest for self-driving guests and cenote lovers. Book new suites, bring bug spray, check dining hours, avoid older lofts.

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