Name: Hot Springs Hotel & Spa
Address: 115 East Park Street, Thermopolis, US

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Guest scores & sentiment

From 147 guest reviews · multi-source · as of 2026-07-18

Guests highly praise the prime location near Hot Springs State Park, friendly staff, and the on-site natural mineral pool. Rooms are generally clean with comfortable beds. Common complaints include outdated facilities needing renovation, mediocre breakfast quality, maintenance issues like odors or plumbing, and high pet fees.

Dimension scores · cross-source

Service8.0

Facilities8.0

Surroundings8.0

Cleanliness7.8

KEYIdeal for hot spring seekers. Expect dated facilities, consider skipping breakfast, and verify high pet fees before booking.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋

Located in Thermopolis near Hot Springs State Park and trails, guests praise the prime spot for easy access to natural springs.

facilityWhat leisure facilities does the hotel offer?＋

Features include an on-site natural mineral pool, hot tub, fitness center (surcharge), and billiards table for ultimate relaxation.

diningHow is the breakfast and dining service?＋

While a restaurant and kid meals are available, reviews note mediocre breakfast quality and inconsistent service among 147 comments.

roomWhat are the room facilities and services like?＋

Rooms feature AC, free WiFi, and comfortable beds. However, some guests report maintenance issues like odors or plumbing, and outdated decor.

serviceAre there limits on front desk hours?＋

Yes, the front desk has limited hours. Staff are friendly, but guests should plan check-in times accordingly due to operating constraints.

policyWhat are the check-in and check-out times?＋

Check-in is at 15:00 and check-out at 11:00. Free private parking is available, though fitness and self-parking may incur surcharges.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double Room with Two Double Beds

2 × Double bed29 ㎡up to 4

Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room provides air conditioning, a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

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King Room

1 × Extra-large double bed (Super-king size)29 ㎡up to 2

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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Queen Room

1 × Large bed28 ㎡up to 3

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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Queen Room - Disability Access

1 × Large bed28 ㎡up to 3

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. This double room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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Standard Queen Room With Two Queen Beds

2 × Large bed28 ㎡up to 4

Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room provides air conditioning, a tea and coffee maker, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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Facilities · 51

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningFax/photocopyingFacilities for disabled guestsHot tub/JacuzziMassage servicesParkingPets allowedKid mealsLower bathroom sinkOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsPhysical distancing in dining areasCCTV outside property24-hour securityKey card accessInternet accessFitness facilities (surcharge)Fishing nearbyOffsite parking discounted rates availableBulk dispenser for toiletriesPool sun loungersPrivate picnicsReception hallBilliards or pool tableSecured parkingSelf parking (surcharge)Beach umbrellasATM/bankingTelevision in common areasWine release eventsFree wired internetFront desk (limited hours)GamesGolfing on siteHousekeeping on requestNon-smoking roomsRestaurantNon-smoking throughoutWheelchair accessible